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9.0/10
Great
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
AAnonymous UserWhat a fantastic design! The symmetrical atrium and strong sense of hierarchy are simply captivating. From the room, you can also enjoy the Atlanta skyline and the sunrise. It was a very worthwhile experience.
Cleanliness: Clean
Facilities: Although it's an older hotel, the facilities are very well maintained.
Service: Nice
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
QQinianzhiyangThis type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.
GGuest UserEnjoyed my stay Mrs Bridget was amazing she got me checked in early. The food was great for lunch and dinner. Brittany at the bar was very nice and fast service she helped make my birthday celebration memorable. Thank you to both ladies
GGuest UserMy husband and I booked this hotel for our first time in Atlanta. We wanted a hotel that was near a bunch of attractions while we were visiting a friend. I had no issues with this hotel except for the fact that when we asked for additional coffee cups and condiments for our room they kept telling us they ran out and couldn't help us. The coffee is supposed to be complimentary, but they kept telling us they would send someone to give us cups but no one ever showed up. Other than that, the room was cozy, nice and perfect for what we wanted. This was my fault, but I ended up picking a twin and we barely fit on the bed, but it was still comfortable.
The hotel itself is located about 15 minutes away from the Georgia Aquarium, World of Coca Cola and The Centennial Olympic Park. Highly recommend this hotel if you plan on seeing any of these or the stadium. Plenty of food nearby too!
Llittle ACGThe hotel is a little off the beaten track, and many places around it are undeveloped. There are basically no restaurants around. It's relatively close to the aquarium and Coca-Cola, and you can get there in about 10 minutes by Uber. It takes 20 minutes to walk. But it's cost-effective and the room is quite big.
GGuest UserOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.
IInonge ChifukaCustomer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great.
The staff were friendly and very helpful.
YyuyuehhyThe hotel has a shuttle bus to the airport, which takes ten minutes to get there, which is very convenient. Although the breakfast is small, it is also exquisite. The facilities are not very new but clean, and it is worth recommending.