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8.9/10
Very Good
SSinlenmezLocation is very good. The hotel has a pivate parking for 25 USD/ day, so you don't need to worry about where to park. There are many restaurants and cafés around, also Marshall's, Five Under are in the neighborhood if you like shopping. There is also Publix Market just in 2 mins by walking. The breakfast is good enough to start a day. And the people are always helpful and kind. The room is quite comfortable. There is a microwave, a little fridge and a coffe-maker inside the room. The only missing for us was the safe. There was no safe inside the room. Also the housekeeping is done once in two days, but if you ask in the morning they change the sheets and towels regardless the day.
We stayed here with 2 little buddy loved a lot. If we visit Atlanta one day again, I definitely check this place.
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
QQinianzhiyangThis type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.
JJANGConvenient location for access to downtown and to travel outside city limits but facilities are quite old without proper repairing. Staff was kind but still somewhat behind comparing with other Hilton sites. Valet system is not well being operated.
GGuest UserEnjoyed my stay Mrs Bridget was amazing she got me checked in early. The food was great for lunch and dinner. Brittany at the bar was very nice and fast service she helped make my birthday celebration memorable. Thank you to both ladies
Llittle ACGThe hotel is a little off the beaten track, and many places around it are undeveloped. There are basically no restaurants around. It's relatively close to the aquarium and Coca-Cola, and you can get there in about 10 minutes by Uber. It takes 20 minutes to walk. But it's cost-effective and the room is quite big.
IInonge ChifukaCustomer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great.
The staff were friendly and very helpful.
GGuest UserOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.
YyuyuehhyThe hotel has a shuttle bus to the airport, which takes ten minutes to get there, which is very convenient. Although the breakfast is small, it is also exquisite. The facilities are not very new but clean, and it is worth recommending.