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9.9/10
Outstanding
GGuest UserThe room was beautiful and clean. Breakfast was fabulous. Location was excellent for sight and sound and everything east side of Lancaster like all the Amish markets and such. This is my new go to hotel for Lancaster.
Yyujiro0616Breakfast is not expected at this hotel. However, since there is a supermarket nearby, you can get everything you need. Also, there is a water server near the gym so you don't have to worry about water.
GGujinduoshaoshiVery satisfied. The service is great. The hotel is always for the sake of the guests, the service staff is polite and responsive, thank you very much. Will come back next August.
MMikeNew hotel which is why we booked. The breakfast was mediocre. Could do with a healthy option like plain greek yoghurt. 24/7 coffee wasn't really a thing: after about 10pm the lights in the breakfast area of the lobby were turned off and the coffee cold or often removed completely.
YYINGBODuring the trip, I was looking for a hotel temporarily for shelter from the rain. In a small town, I stayed in a budget hotel for $160. The price/performance ratio was low. Ctrip is very dark. It settled with the hotel for $128.21 and sold me $160. Ctrip's customer service is pretty good.
GGuest UserMy husband and I was there celebrating our 25th year anniversary and we couldn't be happier. The service and the warm greeting that we received when we arrived was excellent. The staff talked to us like they knew us for years and that what made our stay there all worth it. Every time we leave or arrive they spoke to us, and even asked how hour day went. The room was very clean and in excellent conditions. We had plenty of towels and tissue when we arrived. The whole facilities was very clean and the breakfast was excellent. I really recommend this hotel for anyone that is looking for a place that is home away from home vive. We will be back!
LLlora QueenieGreat Stay – Better Than Expected! ⭐⭐⭐⭐⭐
We stayed at the Holiday Inn in Lancaster, PA and had a really good experience. Nothing over-the-top fancy, but everything was solid and definitely better than we expected. Do not expect much on the breakfast but it was fine and will definitely fill your tummies!
The location is great – close to restaurants, shops, and local spots, which made getting around super easy. The room was clean, quiet, and comfortable, and the whole place felt well-kept.
Staff were friendly and helpful whenever we needed something. We also liked the facilities – especially the gym and pool – both were clean and not too crowded.
One thing we really appreciated was the easy mobile check-out. Super convenient and saved us time in the morning – no need to wait in line.
Overall, a smooth, hassle-free stay. Would definitely consider coming back if we're in the area again!
GGuest UserThe room was clean and tidy. The exceptional thing was the bed.. VERY comfortable. Firm, but yielding. And the pillows were very comfortable also, if a little small. Our only small complaint was that the room had a kind of smell like the carpets had been recently cleaned but not aired out. Still, we slept well, the room had plenty of towels and hot water, good coffee in the room, a microwave, fridge, the usual things. Their breakfast was also quite good, with excellent scrambled eggs, the sausage was well cooked (not like some other places we have stayed at.),and we especially like the the cinnamon flavored waffles. The coffee was also good there. I think we would have given the overall experience an ”excellent” rating exceptional for the smell of the room.. a condition I am sure will be corrected easily.