GGuest UserStaff was very friendly. Pool was descent. Gym room was good. I think elliptical need fixed they made a loud noise. Rooms are nice. Bathrooms were nice. Very close to airport. Shuttle lady was friendly but she parked a little far from where I had to go. So I got confused trying to find my way. Was dropped off my baggage claim I was catching a flight.
GGuest UserHighly recommend if staying in the Mesa area. I stayed here for work training nearby. I had a high-floor king room. The beds are very comfortable. I will definitely take advantage of the pool and hot tub next time I stay here again.
CCrystalHoliday inn is a great hotel with friendly staff. Breakfast was excellent and filling. Full breakfast not continental.
Staff went out of their way to help when my room fridge wasn’t working. They replaced it with a new mini fridge for my room.
I went for a visit to see my son and grandson and hotel staff welcomed my family.
I will return to Holiday Inn in Mesa Arizona again for sure. Thank you .
GGuest UserThe service was great. The young lady who worked in the lobby was very helpful. There were two things that we were upset about first was that their pool wasn’t available due to renovations. That was upsetting because nowhere on their website did they say it was going to be unavailable and the reason why we chose to book there was because we knew Arizona is a very hot place and we wanted to get into the pool. The second thing was they told us breakfast was from 7am-8am and we had plans on leaving by 7-7:30am, we arrived at the lobby around 7:05-7:10 for our breakfast and they were barely setting up so we had to skip out on that.
GGuest UserLocation was perfect rates were great.. we were there for a softball tournament the whole team stayed here loved it.. bed was a bit short for my 6'1 boyfriend but not bad..
GGuest UserMy Husband and I found this lovely place on trip.com. We just loved it. Lenique she is the nicest lady She made sure we were okay also offered us some cookies. She smiled from the time we got there until the day we left. We will be going back soon.
GGuest UserMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund