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8.9/10
Very Good
MMin0622We stayed here for one night to attend my brother’s graduation ceremony at RISD. The hotel is conveniently located and very clean as its a new facility in the town. Staff were friendly and helpful. Would recommend people to stay.
AAnonymous UserStayed at this hotel with children for 2 weeks, the room was very large and new, there was no decoration, the kitchen was fully equipped, the sound insulation was good, the breakfast was affordable, the next day was cleaned, the gym laundry room was complete, it was a pet-friendly hotel, and I saw many tourists with dogs. It is not far from the shopping center and the station next to it, and it is within walking distance. Will book here again next time.
GGuest UserThe hotel is in a very convenient location and is relatively new! The service is also good! The only problem is that parking costs $40 plus a tip, but you can actually park on the roadside for free, so you can pay attention to this when you check in!
SspringbabyOur hotel, probably located along the road, was incredibly noisy even with the windows closed. I could hear cars whirring outside constantly. During check-in, the front desk clerk didn't ask for my credit card for the deposit and parking fee. The next morning, the room alarm went off twice after 6:00 AM. For unknown reasons, they called again after 8:00 AM to ask if I hadn't used my credit card to pay for parking. It was truly terrible.
MMin0622Stayed here for two nights to attend my brother’s graduation ceremony. Very conveniently located right across from the mall and Kennedy Plaza, was very easy to get around the town. The hotel has a rich history and the renovation is done really well, would highly recommend for people to stay for an eventful occasion. Staff were nice but too slow and short staffed. Had to wait long for check-in and check-outs, so plan ahead. Would definitely stay here again if we visit providence in the future.
GGuest UserI had the most dissatisfying stay recently at the Hampton Inn in Smithfield RI. This was a one night local getaway for me to have a little alone time, to get some work done, and to relax. I have often stayed at Hiltons but not at the particular location. Right off the bat I found the desk person to be grumpy, short with me, and unfriendly, Not to mention that when I arrived I had to wait for him at the desk as he was outside,
Once settled in my room the wifi was inaccessible. I tried several times and there just wasn't a strong enough signal for my computer to hook in. Not only was this disappointing but it didn't allow me to get the work done that I had planned on doing.
The room above me sounded like a bowling alley all night long so sleep wasn't possible.
In the morning the tv no longer worked, Seemed to possible be a bug with the clocks falling behind or something.
Then, when leaving, there wasn't even anyone at the desk to speak with - just a box to put in your plastic room key for disinfecting.
All in all it was a very disappointing stay and I won't be returning,
PpplantThe hotel is in a good location, within walking distance to Brown University, Rhode Island School of Design and Museum, Providence City Center, train station and more. We booked a view room that is really a veritable ”room with a view”. Every day, we can watch the morning light, the sunset, the birds fly, and the cargo ship enters and exits the port... The hotel faces India Point Park and you can take a fitness walk. The items provided in the room are very useful, the American breakfast is solid, there are restaurants and bars in the hotel, but we may not be open because there are not many guests during our stay, the restaurant is open or not.
巴巴利塔纳鹈鹕Arriving at the hotel in advance due to the ticket, it is not allowed to check in early. We will store the luggage in the hotel and go shopping in the supermarket. The location of the hotel is good! I bought a good thing and went back to the hotel to check in, but I still waited for 40 minutes. After the hotel customer service, I gave away the breakfast as a gift! The hotel room is very small, the so-called big bed room results in a very small bed, the bathroom is bigger, the quality of the facilities is good, very close to Brown University!
叶叶Let's talk about the highlights first. The hotel provides a shuttle to the city. Although it is very close, it is inconvenient to park by yourself. The hotel driver is very friendly and the recommended Hemingway restaurant is very good
When checking in, the hotel repeatedly charged the room fee. When checking out, I found out and negotiated but never returned it. After that, I contacted Ctrip to deal with it and gave Ctrip a thumbs up.