GGuest UserTo begin with the front desk clerks were great and courteous. The room was clean and comfortable. The pool was closed & it was June 1st, so that was a bummer. They advertise a gourmet breakfast, to my surprise --- it wasn't even close, no cream for the coffee, one of the juice drinks were out , no yogurt, then to top it all off ----
The waffle machine was disgusting!!! Dirty, & when I asked about the lady making a waffle ahead of me about her waffle sticking to the waffle maker,the host said ” well, it's because all of the non stick coating on the waffle maker is worn off” & the hotel was supposed to be getting a new one!!! When I wiped it with a napkin - black stuff appeared on it... So needless to say NO Waffle for me Today!! The waffle maker shouldn't have even been in use! Wow. And the temperature of the sausage Links were cold to the touch!!
Very disappointed,
Louann Archer/Steven Vaughn
PParmerCleanliness could use some improvement. Pillows smelled of someone else’s head sweat. Found hair in bed when I pulled comforter back. Bathroom floor was not cleaned well but shower and toilet were fine.
CCourtLove7777Staff was very friendly and welcoming. The lady at the front Desk was happy to answer any questions we had and made the check process a breeze . We’ll definitely be back!
IIndyHotel has been remodeled since last year I was there. Rooms have been updated, Clean room, spacious rooms, friendly staff, and free full selection breakfast. The coffee is very good! Thank you!