As Accor's first midscale hotel in Kulon Progo, Novotel Yogyakarta International Airport Kulon Progo provides 194 modern designed rooms. Boasting a wide range of amenities, including meeting rooms, a ballroom, an All Day Dining restaurant, bar, swimming pool, fitness center,and spa. Located only 5 minutes drive from the airport and easily accessible from the highway. Moreover, our picturesque surroundings of Menoreh Hill and greenery ricefield will provide you with a pampering and revitalizing experience.
"Service was average. While staff were generally polite, coordination - especially regarding airport shuttle service was disappointing. I contacted the hotel via calls and messages two days in a row before arrival to arrange airport pickup but received no response. When I finally reached the receptionist by phone, I was told there is always a shuttle car on standby at the arrival and departure area. However, upon arrival, there was no clear pickup point, and I couldn’t find the shuttle.
I had to call the receptionist again, and only then did they arrange for the driver to pick me up. It was exhausting due to inconsistent information. When I finally met the driver, he said I should have booked the pickup one day before arrival—which I actually did, but never received confirmation. The receptionist also didn’t proactively ask whether I needed airport pickup when I called before arriving. This whole experience could have been much smoother with better internal communication. Breakfast was far below expectations, especially for a 4-star hotel and for a long stay of 5 nights. Unfortunately, the check-in process took much longer than it should have, especially for a 4-star hotel."