Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 7, 2025
Guest User
The location is very close to the bus terminal, there is a Lawson convenience store downstairs, and it is very convenient to walk to Yubata in 6-7 minutes! The room space is spacious and comfortable, hygienic and tidy!
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Price per night from:NZD 99
Posted on Jan 10, 2026|[Tokiawa] Japanese-Style Room 10 Tatami(with Toilet)
Guest UserKanemidori is a short walk from the bus depot. The staff at the reception and restaurant in the hotel were all very nice and helpful. The futons and bedding in the room are very comfortable and warm for winter. You can also control your own in room heater. The hotel onsen is well maintained with full amenities: shampoo, conditioner, body wash, face wash, face pack, hair treatment, and multiple types of lotion. We booked the room only but added on a dinner and breakfast at the hotel. Both meals were carefully prepared and delicious. The main tourist area is within walking distance of the hotel and you can go around in the yukata paired with the long and short kimono jackets provided by the hotel in the winter.
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Price per night from:NZD 249
Posted on Dec 1, 2024|Japanese-Style Superior Room
SRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
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Price per night from:NZD 288
Posted on Mar 8, 2026|Unshoan Japanese-Style Room
YayaaichipangxieThe service was absolutely amazing, and the food was delicious. It's a really quiet place, and the hot springs weren't crowded at all, which made for a super relaxing experience. Plus, it's really close to the town's commercial street, so after dinner, we could easily go for a stroll. It was just perfect, and I'll definitely be back!
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Price per night from:NZD 453
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
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Price per night from:NZD 608
Posted on Feb 11, 2026
Maikeyoushijie
Excellent stay! It's a mere 3-minute walk to the central square of the hot spring town, and there are plenty of restaurants nearby. The temple is just a 7-minute walk away, and you can reach three large public onsens in about 10 minutes. The hotel also has its own private onsen, which, though small, is very comfortable. The room provided a small basket, two yukata sets, and a full range of toiletries. The room itself was very warm, and the bed was comfortable. The common areas were quiet, and luggage storage was available.
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Price per night from:NZD 94
Posted on Jan 23, 2026|Japanese And Western-style Room With Hot Spring Open-air Bath A
FionaFengOverall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards.
The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times.
It snowed on our second day, which was truly beautiful.
I'd love to come back during autumn leaf season if possible.
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Price per night from:NZD 564
Posted on Jan 6, 2026|[Non-Smoking]Japanese Room 10 Tatami
Guest UserThe facilities were very clean as they had just been renovated. The buffet had a great variety, and both dinner and breakfast were delicious! The heating in the room was apparently faulty, but I suspect the entire facility might have had issues, as even with the provided heater, some areas were very cold. At dinner, we were seated near the entrance, and it was so incredibly cold that many of the dishes were already cool, which was a real shame. When I went to the onsen in the morning, the changing room was so cold it felt like being outside. I warmed up in the hot spring, but then got cold again in the changing room. Also, there was a lot of hair on the floor near the dryers in the changing room, which was quite unpleasant. I used the onsen three times but never saw any staff cleaning it. There were hair straighteners in addition to dryers, but there were no outlets to plug in my own, which was also disappointing. I hope these issues can be improved.
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Price per night from:NZD 162
Posted on Nov 18, 2024|[Non-Smoking]Deluxe Twin Room (Small Double Bed)
Guest UserWe arrived early (about 11:00) at the ryokan and were met by a very helpful young lady receptionist who spoke good English. She accepted our luggage, arranged a ground floor room for us (my wife has difficulty climbing stairs) and recommended us where to eat and what to do. The room was clean and sizeable. The bed was comfortable. The ryokan provided a simple buffet breakfast (much to our surprise and delight). It is located just a short distance from the Yubatake and is very convenient. Overall, we are very happy with the ryokan.
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Price per night from:NZD 147
Posted on Mar 31, 2026
Guest User
This hotel is super close to Yuda, and the area around it is really lively. The hotel itself is a bit older, and the room facilities are just okay. There's a hot spring on the first floor, but they also partner with two other hotels, so you can go soak for free at their newer locations, which is a nice perk.
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Price per night from:NZD 131