Best Hotels in Kapalua

Explore Kapalua hotels and choose from 37 properties near landmarks, luxury hotels, and top boutiques for the best shopping and dining.

The Ritz-Carlton Maui, Kapalua
8.9 (111 reviews)

The Ritz-Carlton Maui, Kapalua ★★★★★

📍 1 Ritz Carlton Dr, Lahaina, Kapalua

"I've been here many times, and it's still wonderful! However, it's a shame that the counter for Japanese people that used to be there is no longer there, but I still think this is the No. 1 hotel on Maui. There are very few photos of the hotel, but they are of the club lounge or the restaurant next to the golf course."

The Mauian Hotel
9.1 (103 reviews)

The Mauian Hotel ★★★

📍 5441 Lower Honoapiilani Rd, Lahaina, Kapalua

"We arrived early and was told to come back at 3pm. I asked to check in and not get the room so I can compare the cost to the reservation but was told That we can only check in when the room was ready. At 4pm the office closes so basically there is an hour window to check in at the office or later you have to call security. There was an unexpected up charge for having kids in the same room so we decided to cancel the reservation. The hotel agreed to the cancelation."

Napili Village Hotel
9.0 (100 reviews)

Napili Village Hotel ★★

📍 5425 Lower Honoapiilani Road, Kapalua

Kapalua Villas Maui
8.8 (101 reviews)

Kapalua Villas Maui ★★★★

📍 300 Kapalua Dr, Kapalua

"The room was spacious with two bathrooms. The balcony offered a beautiful sea view, though it was a shame it rained throughout my stay. The location is a bit secluded, so it's ideal for those traveling by car. The kitchen was well-equipped with dishes and cooking utensils, making it very convenient to prepare your own meals if you buy some ingredients and seasonings."

The Resort at Kapalua Bay, Maui
9.3 (55 reviews)

The Resort at Kapalua Bay, Maui ★★★★★

📍 One Bay Drive, Kapalua

"I booked 4 nights at the Montage (Now named The Resort at Kapalua Bay) Unit #1205. The resort is a joke. TERRIBLE SERVICE. Not kidding you, when we pulled up to Valet our car, the lady came and opened my wife's door on the passenger side and said, "What are you here for?" Immediately. No "Hey! Welcome." nothing. Super rude demeaner in general. Moving onto the amenities, they are transitioning from the Montage managing the property to now Marriott. Someone in Marriott decided in their infinite wisdom to make the transition happen over a week. This was a disaster. Pools and grounds seriously understaffed and dirty. The spa couldn't take appointments because they couldn't tell you when they were booked because of their system being down. You couldn't room charge anything because of the same system, so you had to make sure you had a CC everywhere you went and keep the receipt if you get room credits. The room service food was ok but constantly got our orders wrong or missed things. We had 1 really great waitress that delivered food to our room. Talked to 5 other couples down at the pool and EVERY SINGLE ONE of them said exactly the same thing. Terrible service, terrible experience, nice view just wish it was an actual 5* resort like it claims. They offered to comp our parking. For reference I paid $3800 a night for my room. This place is a joke, save your money and book the Ritz or stay in Wailea at the Fairmont or 4 Seasons."

Kbm Resorts Free Car Anuenue at Montage Kapalua Bay Oceanfront Villa Pool Beach Access
9.0 (3 reviews)

Kbm Resorts Free Car Anuenue at Montage Kapalua Bay Oceanfront Villa Pool Beach Access ★★★★

📍 1 Bay Drive, Kapalua

Designer Kapalua Golf Villa, Ocean & Golf Views, Walk to Kapalua Bay, 3Br/4BA
10 (18 reviews)

Designer Kapalua Golf Villa, Ocean & Golf Views, Walk to Kapalua Bay, 3Br/4BA ★★★★★

📍 Kapalua

Napili Bay Resort by Kbm
10 (1 reviews)

Napili Bay Resort by Kbm ★★★★

📍 33 Hui Drive, Kapalua

Summer Special! Luxury Kapalua Villa – Beautiful Sunset Views, No Resort Fees!
9.8 (42 reviews)

Summer Special! Luxury Kapalua Villa – Beautiful Sunset Views, No Resort Fees! ★★★★

📍 Kapalua

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Guest Reviews on Kapalua Hotels

8.3
Excellent Community Rating
Real & verified guest reviews from around the world
G

GB Guest User

Traveling with friends
The Ritz-Carlton Maui, Kapalua ★★★★★
"Wonderful"
★★★★★
2026-03-24
g

ES guimotor

Couple
The Mauian Hotel ★★★
"The hotel was very comfortable and very comfortable."
★★★★★
2026-07-17
G

CN Guest User

Traveling with friends
Kapalua Villas Maui ★★★★
"The room was spacious with two bathrooms. The balcony offered a beautiful sea view, though it was a shame it rained throughout my stay. The location is a bit secluded, so it's ideal for those traveling by car. The kitchen was well-equipped with dishes and cooking utensils, making it very convenient to prepare your own meals if you buy some ingredients and seasonings."
★★★★★
2026-04-04
G

Guest User

Family
The Resort at Kapalua Bay, Maui ★★★★★
"Beautiful property, underwhelming service Montage Kapalua Bay is undeniably beautiful. The location is breathtaking, the rooms are spacious and luxurious, and the beach and pool areas are world-class. On aesthetics and facilities alone, it checks every box for a five-star resort. But where it truly falls short — and quite noticeably — is in the level of service. When you choose Montage, especially at this price point, you expect the caliber of hospitality you’d find at a Four Seasons. Unfortunately, that expectation was not met. Throughout our stay, we experienced several service missteps that left us feeling like just another room number rather than valued guests. One recurring issue was that the service felt transactional — as though staff were primarily motivated by tips, rather than a genuine desire to create a memorable guest experience. True five-star hospitality begins with consistent, proactive care; tips should follow naturally, not be the driver of attentiveness. This reflects a deeper problem: a lack of unified service culture. Leadership needs to establish and enforce high standards across the board — not leave it to a few individuals to carry the weight. A few specific examples: • Poolside Service: One afternoon around 5 PM, I asked for a towel for a lounge chair. The staff member told me they were completely out. Moments later, I spotted a large stack of towels nearby and had to help myself. There was no follow-up or attempt to assist — which felt dismissive. • Valet Service: The valet experience was inconsistent. Some team members were warm, courteous, and helpful with luggage. Others simply retrieved the car without any greeting or assistance. In a luxury setting, that lack of consistency is jarring. • Room Service & Phone Response: One evening, we attempted to order room service — and tried calling multiple times over 90 minutes with no answer. Eventually, we contacted the valet and asked them to reach a manager. Only then did we receive a callback. Whether this was a staffing or technical issue, it’s something that must be urgently addressed at a property aspiring to five-star status. One bright spot during our stay was at the Cane & Canoe lounge. On Friday, June 27, we were served by someone who truly embodied the spirit of hospitality — warm, attentive, and sincere. He didn’t feel like someone working for a tip — he felt like someone who genuinely cared about giving guests a great experience. If his approach could be reflected across the staff, this resort would truly be world-class. In summary: If you’re coming for the views, the accommodations, and the resort grounds alone — you’ll be very impressed. But if you value consistent, high-level service as part of your luxury stay, you may be left disappointed. In our experience, alternatives like the Four Seasons, Ritz-Carlton Maui, or Fairmont Orchid on the Big Island have delivered stronger, more reliable service. Montage Kapalua Bay has the potential to be something "
★★★★☆
2025-07-01

Hotels Near Top Kapalua Landmarks

Experience the charm of Kapalua by staying near the iconic landmarks.

Kapalua Travel Information

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Power Plug & Voltage

120V/Type A/B

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Exchange Rate

1 CAD ≈ 0.71 USD

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Local Payment

Cards/ApplePay/Cash

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Connectivity

Verizon/AT&T/T-Mobile

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Current Weather

Intermittent clouds

More Information About Kapalua Hotels

Key Info

Details

Number of reviews

1,196

Total properties

37

Weekday Avg. Price

CAD 3,100

Weekend Avg. Price

CAD 3,326

Trending hotel

The Ritz-Carlton Maui, Kapalua

FAQs About Hotels in Kapalua

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