Hotels in Kayseri

"Trip.com sitesi üzerinden eşim ve 16 yaşındaki oğlumla birlikte 3 kişilik oda rezervasyonu yaptırdım. Bir çift kişilik ve bir de tek kişilik yatak beklerken bize verdikleri odaya çıkınca 2 tek yataklı olduğunu görerek şok olduk. Odamızı değiştirmelerini istedik. Çift kişilik ve tek kişilik yatak olan odalarının olmadığını iddia ettiler, tabiki 3 yetişkinin 2 tek kişilikte yatması mümkün olmadığından kabul etmedi. Bize uzunca bire süre zorluk çıkardılar. Biz kabul etmeyince bir kişiye ayrı bir oda açalım demek durumunda kaldılar. Kabul ettik. Ancak epeyce bir bekledikten durumu sorduğumuzda odaya açılır portatif bir yatak eklemeyi önerdiler. Gece müdürünün tutarsız ve sorunlu yaklaşımı ardından ön büro müdür aradı ve benzer tavrı kendisi de sergiledi. Biz ısrarla bu saçma durumu kabul etmeyince size suit odaya alıyoruz dediler. Suit odada iki kişilik yatak var. Yine uzun bekleyişler sonrasında odaya tek kişilik bir yatak getirdiler. Oda maalesef kirliydi ve standart şekilde olması beklenen saç kurutma makinası gibi bir çok eşya emtialar da eksikti. 1.86 boyundaki oğlum maalesef getirdikleri yatakta yatamadı. Yatak beşik gibi sallanıyordu, sabitlemek için getirdikleri yatağı kanepeye dayadım ve diğer yanına da koltuk koydum. Ama maalesef çözüm olmadı. Zorla artık lanet olsun diyerek uyumaya çalıştığımızda gecenin 03 ü olmuştu. Sabah bitkin çok rahatsız ve dinlenmemiş olarak kalkıp hızla çıktık otelden. En az 50 ülke görmüş ve 500 den fazla otelde kalmış biri olarak 3. sınıf otellerde dahi karşılaşmadığım böylesine berbat bir durumu Wyndham markasında görmek bende büyük şaşkınlık yarattı. Gece oda servisinden yiyecek bir şeyler istedim, basit bir talep için dahi yaklaşık 45 dakika bekledik. Wyndham da son derece konforlu bir konaklama hayali ile rezervasyon yaptırmışken ve rezervasyonumuzda herhangi bir hata yokken böylesine kabul edilemez bir olayın başımıza gelmesi inanılır gibi değil. Bize bu şoku yaşatan ve konuyu çözmek yerine türlü bahanelere sığınan gece müdürü ve ön büro müdürünü kınıyorum. Her türlü merciye şikayet ederek bu durumu yanlarına bırakmamayı düşünüyorum. Trip.com sitesinden ise bu rezil ve çileli gece için ödediğimiz bedelin iadesini bekliyorum."

"Price/performance hotel. The staff are amateur but well-intentioned and ready to help. We came to Erciyes to ski and since the mountain hotels were too expensive, we stayed in the center of Kayseri and made the round trip, 28 km away from the mountain. The missing items in the room were brought quickly and without objection. The breakfast was average in taste and sufficient."

"The hotel is new and beautifully designed. The rooms are spacious, and it was a wonderful surprise that the non-smoking room smelled so fresh. Its location is right in the city center, and the breakfast is of very high quality. I would definitely stay here again if I return to Kayseri."

"The hotel is great! It’s only 8 kilometers from the airport, very convenient. The breakfast is good, the service is excellent, and even though there was a language barrier, the staff were still very friendly and helpful. The room is spacious and comfortable. Overall a very pleasant stay!"

"Excellent location, inside a quiet historical neighborhood (very atmospheric). There were small difficulties in finding a car car, but everything was found. The room is good, clean, but we were first offered a room next to the smoke room, and there was a bad smell of tobacco + the inability to open the window. But we were replacing the room on request to a similar and no smell. Breakfast is delicious, the staff is very nicely recommended hot traditional dishes they can cook (something was sharp, better to clarify, but everything is delicious). And a separate thank you to the staff member of the Respshen Cagkan for the hospitality and help with our questions."

"Location good to go airport Air conditioning not in a good situation, so need to open the window, too bad outside is very noisy because it’s near to the main road"

"Great location! Near tram station and is right next to the largest mall in Kayseri. Room is clean and spacious, with good mountain view. Also just 10 minutes car ride to the airport. The swimming pool is awesome with great mountain view. Just remember to bring your swimming cap or you can buy one there for 200 Turkish Lira."

"The hotel is clean and warm. There were two of us - me and my daughter. Very expensive breakfast (it's all designed for Europeans, but for us - Russians - it's expensive - 1200 rubles per person). We stayed in Kayseri, Ibis, and went skiing in Erciyes. Transfer from the hotel to Erciyes is 350 lira per person per day. It was expensive for us. The hotel said that there is no public transport from Kayseri to Erciyes. Of course, this is not true. We found a minibus, there and back 120 lira / person."

"The hotel is not bad for a night, for such a price of 2310₽ a night is a gift. Dirty floors and curtains hanging on an honest word. There is no kettle or water in the room and all the shampoos 2 pcs. are open, without caps. The shower is good, there is always hot water, but after washing the whole toilet room is flooded with water, because only a hole in the floor. There is no soundproofing and until midnight you can not fall asleep, everyone rattles, makes noise and talks loudly. Very uncomfortable high pillows, but a comfortable bed. The room is smoky and the closet smells of feet, you can not hang things. We did not take breakfast, but it is there and not bad, we saw how people ate and felt a delicious smell, they were frying pancakes for breakfast from 4:00 in the morning. The cheapest rooms and with bad doors are on the 5th floor, on the other floors the doors are cooler. But for a night, I repeat, not bad and not expensive."

"The bed was comfortable, and the breakfast was plentiful. The hairdryer was a bit odd, like a water dryer. The room's soundproofing was poor, and the noise was quite noticeable. Luckily, I was tired enough to fall asleep. The hotel helped me book a car, which was reliable and convenient. Overall, the price was a bit expensive."