Spend your summer in Tateshina with your dog! Dog runs and other pet facilities available.
Very Good
8.2/10
1 night
From HK$437
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8.9/10
Very Good
OOgawaMikiThe owner and his wife are very warm.
I was really grateful for the warm attitude despite the inconvenience caused by the sickness and the fall.
The meal was very delicious.
Squirrels come every morning.
Amenities were also substantial.
I want to stay again.
GGuest UserStayed in March 2024. I have stayed at this hotel many times. This was the first time I booked through Trip.com. The website said it was a one night, two meals plan, but when I arrived at the hotel, I was told it was a one night stay without meals. We argued over the counter, but no one could come to an agreement. I called Trip.com and explained the situation. They admitted that I had booked a one night, two meals plan, but the hotel had received the reservation information from the wholesaler, Rakuten Travel, so I decided to hang up and wait to confirm with Rakuten Travel. When I called back, Trip.com proposed that I pay the hotel for two meals at once, and then Trip.com would transfer the amount later. There was no guarantee that the money would be transferred, and if it wasn't transferred, it would be a loss for us, so it was not a very good idea, but dinner time had already started, so I accepted it. I paid for the meal at the front desk, ate, and sent the receipt to Trip.com from my room.
After I told them my transfer details, the amount was transferred the next day, so there was no expense for me, but I hope this never happens again.
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