Mountain View Hotels in Shibukawa

The traditional Japanese hot spring hotel has a quiet environment and is a great choice for rest and relaxation. Dinner and breakfast are traditional Japanese kaiseki cuisine, with rich dishes, carefully prepared, colorful, fragrant and delicious, satisfying both the eyes and the stomach. From the time of our stay to our departure, the service staff was very considerate and caring, and we felt right at home!

Very nice modern hotel at Kusatsu hotel and nice Onsen which is not too overcrowded. Near walking distance to main spot. Nice reception with English speaking staff and open car park next to entrance of hotel. Able to use older sister hotel facilities also.

Location of the Ryokan is excellent and very convenient. Service is fantastic from valet parking, front desk to in room dining. However, the property is very old and the dated. As the walls are thin, noisy neighbours made it difficult to sleep.

Had a great stay in Mimatsukan. The staff are great, incredibly friendly and great service. The woman who checked me in gave some great recommendations for local food spots. The room was great and I had a delicious breakfast to go with it. Location of the ryokan is fantastic, minutes away from the bus stop and a short walk away from the onsen steps. Highly recommend if you are visiting Ikaho

It was a polite customer service.

The location is far from the hot spring stone street, the location is in the middle of the mountain, but the waiter is polite, I have come out to greet the parking at the door, Zhong take the room! Check out also has been waiting for me to go on the ground and return to the hotel because I bowed and first returned to the hotel 😅 I want to take a picture.

The service is very good, we booked a Japanese-style suite, the room is very beautiful, the scenery outside the window is very good, but the toilet is very smelly! ! ! ! It will stink to the room, this is very bad, the only big drawback! ! Breakfast is generally the same, dinner is OK, no work. The toilet in the room is really stinky, I won't go again next time 😭

The facilities of the whole hotel were renewed and other meals were very good

The room felt a little outdated, but it wasn't a problem especially for the stay. You can barely hear footsteps from other rooms or voices from the hallway. However, the staff were very nice, and I liked the variety of rice buffets. The staff at Viking were also very nice and easy to ask questions to. There are many kinds of buffet from breakfast, and some hotels pretend to have many kinds and have the same thing in several places, but here it was all different kinds. There was also a corner where you could make seafood bowls. I felt like I was able to get excited from the morning. It was a hotel that I would like to visit again. Another thing that was really nice for me was that they had an extension cord in the room. I think most hotels don't have a place to charge your phone, so sometimes it's a bit far away to charge your phone, or you can't reach the alarm clock next to you when you go to sleep, but they provided an extension cord so I didn't have to worry about that. . It took less than 10 minutes to walk to the stone steps.

I arrived in front of the hotel around 3 PM, but there was no one there. I waited, wondering what to do, when a leisurely-looking man came over. He asked for my name and loudly confirmed it with another man. When I went into the front desk, it was packed with people, and I didn't know what to do, so I drank some tea and waited. Then someone who arrived later spoke to the front desk staff who were explaining things, asked for their name, and wrote it down on a piece of paper. If I had just waited silently, I would have been left alone the whole time. The room was spacious, and I could see the distant mountains, so I was able to relax in the room. The bath wasn't exactly clean, but it was okay. The open-air bath was outside, but I couldn't see the scenery or the sky at all, which I guess is unavoidable. I went for breakfast around 8:40 AM, but there was another huge line! By the time I ate, the miso soup had gotten completely cold, and the seat I was shown to was gone. It was a terrible experience. However, the food, especially the rice balls, was delicious. If you asked me if I would want to go again knowing all this, I would say yes. Thank you for your hospitality.