Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 21, 2025|Deluxe Single Room S-13-05
Guest UserVery comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.
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Price per night from:£46
Posted on Apr 25, 2026|Family Themepark View Apartment (s-16-11)
Guest UserPerfect stay for my family definitely with a great and wonderful view from the balcony.For sure I will come again.Facilities also complete with washing machine and cooking equipment are available to be used.
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Price per night from:£37
Posted on Jun 29, 2026|Premium One Bedroom Suite
PS-NgIt is clean and spacious unit and next to Lost World! In the unit there's water filter for drinking, washing machine (no detergent tho). Although I didnt go to the attraction, this is a good location for those who are going. I had was given 2 car parks. Check in and out directions is clear too! Extra plus point is the plushy pillows and extra large bed!! Great view too. (Aside from the construction ongoing, the hills are just right beside me!!
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Price per night from:£26
Posted on Sep 11, 2026|Deluxe Twin Room
Guest UserClean rooms. But when room door is open/shut, it creates a vacuum in the room that makes the windows vibrate. Also, should have installed double layer glass window panes or noise reduction screens because noise pollution from the street is clearly heard. Air conditioner couldn’t be reset as the control panel was locked resulting in us having to sleep without AC the entire night. We didn’t want to call maintenance because it was past midnight when we returned to our room.
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Price per night from:£28
Posted on Jun 3, 2026
Guest UserGreat place. It was self check-in and check-out. Had to call the owners before arriving there via Whatsapp. So there is no front desk. The place was good and spacious. The rooms were clean and well housekept. It is at a bit inside but no issues for us as we were driving. There are eating places and Shopping marts nearby (walking distance). Recommended.
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Price per night from:£36
Posted on Jul 20, 2026|Family Room With Balcony And Mountain View
Anonymous User
Pros:
Beautiful scenery, fresh air, and a great place to relax with family or friends. Even though it’s surrounded by nature, the Wi-Fi was surprisingly good.
Cons:
The room didn’t provide any bath and the shower water pressure was inconsistent.
The biggest disappointment was breakfast. The food was good, but a staff member only allowed me to take one small piece of Ayam Merah, saying there were 45 guests and they had to limit portions. My friends and I were confused, if it’s a so call buffet style breakfast, why limit how much guests can take? When we left around 9:30 AM (near the end of breakfast), there was still plenty of Ayam Merah left.
I also think it would be a nice touch if staying guests could enjoy activities like the flying fox and cave exploration for free or at least receive a more worthwhile discount comparing to visitors. Considering the room rates, it was disappointing that guests only saved a little only(about 10-20) compared to walk-in visitors.
The jacuzzi area was also a little disappointing. With some improvements and better maintenance, I think it could become a much more attractive feature of the resort.
Overall, it’s a beautiful place with lots of potential, but there are several areas that could be improved to better match the price.
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Price per night from:£32
Posted on Jul 27, 2025
Esther
A great stay for my family. The unit is clean and spacious enough for us. 1 parking slot is provided and it is near the lobby. Check in was easy too. Owner was quick to response to my questions and requests. The kettle was malfunctioned and they give us another the next day despite it’s a weekend. My boy had so much fun at the playground and swimming pool. Will come again if there’s a chance.
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Price per night from:£24
Posted on May 31, 2026|HRZ Muji - 2 Room 4 Pax |HF
Edmondo BearUpon arrival the 2 contact details provided don't respond and it's really annoying and disappointing.
1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply)
The property manager or agent that host these property really need to be more professional.
The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint)
The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet)
They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!)
As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead.
Each room only 2 towels for shower and no pools towel
provided.Very inconsiderate!!!
The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!!
If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!!
I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.
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Price per night from:£13
Posted on Dec 1, 2025
Guest User
The experience is very good
The beauty of waking up in the morning is great 👍👍
The swimming pool and the mountain view are connected together 👍👍
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Price per night from:£34
Posted on Nov 1, 2024
__XH
I needed a place to stay for a quick business trip, and Hotel Pulai was perfect. The location was convenient for the place I needed to go. The prices were affordable, the room was clean, and the staff was friendly. Plus, free parking was a great bonus.
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Price per night from:£15