Kinta Hotels with Pools

Love the hot spring facilities offered by the hotel, especially when you get to enjoy a private hot spring and pool in the villa! And regardless of where your villa is located, there’s buggy service available 24/7. Yoga among nature was also amazing. A really nice place to relax within nature. HOWEVER, as a luxury resort, I was disappointed with the check-in service. Firstly, there wasn’t a clear indication of where the reception/lobby was, so our driver ended dropping us at the carpark. Once we were within the lobby area, it took a while for the staff to actually welcome us. Unlike the check-in service we saw another family receiving later in the day when they were dropped off at the main lobby, we immediately felt the difference. Btw, the resort should really consider lighting the direction into the lobby at night. Most of our private hire drivers have pointed poor signage/lighting to the lobby. Next, the jungle walk group was too large with only one guide. We could barely hear what the guide was saying at the back, so yes it was merely a walk for us.

On the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room. Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer. My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room.

Had a wonderful stay at M Roof Hotel Ipoh! From check-in to check-out, everything was smooth and welcoming. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The staff were friendly, attentive, and always ready to help with a smile. The hotel’s location is convenient, with plenty of great food nearby and easy access to the city’s attractions. Overall, it was a pleasant experience, and I’d definitely recommend M Roof Hotel to anyone visiting Ipoh. Looking forward to staying here again!

It was a pleasant stay overall.. except that the hand basin was clogged, the traffic noise from the adjacent main roads was a bit too much to bear at times, especially for those light sleepers. There was one early morning that we were abruptly waken up at about 6:30am by the heavy and persistent cigarette smoke from the centralised air conditioning system. With this, we asked for a room changed and the reception was responsive and willing to accommodate to our request.

Pros : Room was nice , located just beside the Lost Worlds , is within 5 mins walk to the Lost Worlds entrance , room has no odours 👍 Cons : Lift access card is trouble , it so hard to scan and we always have to stand inside lift , try several times for the card to be scan , and parking is located at level 3 , the lift access card says “your card had no authorise to that level” , we have to go down to G Floor and then scan card again to Level 3. And also , another side was doing construction works so there’s some noise

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

The environment is good but the waterpark only open in the evening. Kids can only enjoy the pool. It will be good if the mini waterpark is open the whole day during weekend. Cleanliness is up to our expectation. Easy to check in and check out.

The location is good, nearby to the eateries and easy accessible. There is also ample food parking inside and outside the place. Contactless check in and checkout as well. The only thing is there is some humid smell in the house, after open the window and get some fresh air, it’s good.

The room was super clean and the view was amazing. Had all the necessary amenities. It’s nicely located within a short walking distance from the night market and the beautiful yet scenic river walk. Also plenty of eateries were available around the hotel. Highly recommended!

We travelled in a group of 3 female friends. I have to say I booked this place due to its industrial themed rooms. It's definitely nostalgic and rustic but the cleanliness is still very much up to standard. We even had a balcony and managed to catch a glimpse of fireworks in a distance. In the morning, we caught the sunrise as well. It's beautiful. The location is best! 👍🏼 it's just next to the famous Thean Chun Coffeeshop, where you get to eat shredded chicken noodles, popiah, asam laksa, Satay, char kway teow. Will definitely recommend this place to others. The only one thing is u will need a little patience when it comes to service. The staff left us standing aimlessly where she went up to the room.