Comarca de Palma Hotels with Parking

We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room. What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults. Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room. At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue. I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance. Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly. The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.

Very disappointing experience regarding customer service and flexibility. My wife became acutely ill with severe back problems after we had booked the stay, and she is now on sick leave and will most likely need surgery. We contacted the hotel and explained the medical situation, asking if it was possible to cancel the booking as an exception. The airline and another hotel we had booked with both showed understanding and refunded us due to the circumstances. Unfortunately, Hotel Antigua Palma - Casa Noble refused any refund or flexibility at all. I understand cancellation policies exist, but when dealing with documented medical emergencies, some level of compassion and customer care should be expected. This was extremely disappointing and honestly left a very negative impression of the hotel.”

Hotel Artmadams is a handy base for a solo business trip thanks to its position just off Paseo Mallorca—minutes from the old town and public transport. My double room was spotless, the Wi-Fi solid, and the desk big enough for a laptop-heavy workday, though the floor space would feel crowded for two people sharing. Service, however, is hit-or-miss. I arrived late and the night receptionist’s limited English stretched the check-in longer than necessary. Mornings weren’t smoother: the small buffet is arranged almost randomly, plates are hidden in odd spots, and staff give instructions only in Spanish until you look confused, which makes breakfast more stressful than it should be. The room lacked an iron and hair-dryer, both available only on request. Likewise, the pillow on my first night was thin and decorative; only after housekeeping swapped it for a better one did I learn there’s a pillow menu—useful information that should be offered at check-in. In short, Artmadams delivers location, cleanliness, and reliable connectivity, but expect to ask for basics and brace for some communication gaps.

I stayed for three days starting October 6th, but the pool water was too cold to go in. I rented a car, so the location was perfect for getting into the city and the beach. The breakfast was the best I've ever had. Breakfast 20 euros Dinner 28 euros Parking: I rented a car, but when I tried to park at the hotel for 15 euros, they said there were no spaces and told me to park on the street for free. I was lucky one day, and the other day, there were no spaces, so I parked further away and walked. I'd already paid through the app at the front desk, but when they asked me to refund my money, I told them I'd already paid through the app. I only used the parking on the first day, but I received a three-day allowance at checkout. Be sure to check your receipt carefully before paying. Everything else was great.

The hotel itself was lovely. The staff were very friendly and the hotel clean and tidy. The breakfast buffet is 10/10 with a very smiley chef making omelettes to order ! We had some issues with a leaky shower, and as the hotel was booked up we had to use towels to keep the floor dry. The walls were quite thin but what can you expect in Spain ! The pool was amazing, cocktails delivered to your seat. The shower was a very small drop in the ocean. We would definitely come back here.

The hotel is located on a mountain, not far from the port and shopping center. Some attractions are within walking distance, everything else - by car or bus, the stop of which is located nearby. For cars there are parking spaces at the hotel (15 € / day extra) or along the road in the alleys, but you have to look for a place. For those who wish, a taxi stand is also nearby. Rooms: spacious, large bed, large bathroom with a good shower; hot water, having means, towels are available. The door to the bathroom is glass, so if you travel together you need to take this into account. The TV in the room is mega big - probably 55”. There is a small fridge in the room, there was enough for drinks, unfortunately there was no kettle or coffee maker, but there was a coffee machine at the reception. View: the seaview balcony is spacious, but the buildings in front of the hotel did not allow you to fully enjoy the sea view. Food: breakfast was included in the room price, we are used to having breakfast with a better assortment, but we adapted to these conditions. Eggs, balyk, jamon, rolls, cheeses, juices, coffee, tea, etc. are available, salads - no. There is a swimming pool on the hotel premises, but the weather did not allow us to check it, unfortunately. Although access to the pool was open Staff: friendly, they also speak English, there were no misunderstandings.

Instead of staying at HM Tropical, they moved me to the adjacent HM Fiesta Hotel. Unfortunately, I did not request a room with an ocean view, but the view from the hotel balcony was pleasant and spacious, which was nice. I liked that there was a live egg station at the breakfast buffet. The hotel was clean overall, and the front desk staff were friendly. I recommend it.

The location of the hotel is excellent, walking to the beach is ten minutes away. Hotel service is perfect and can help save luggage. The hotel is equipped with a clean swimming pool.

The hotel is located close to the airport, so do not be shocked that you can hear planes all time long. Really close to the public beach, and some shops and coffees. The swimming pool is clean, not small. Breakfast and dinner - depends on the day. Some days are super equipped, some days nothing to choose from. Unfortunately, the receptionist (woman with dark linger hair) was not kind and even asked in advance - denied the request of paying for an additional 2h for late check out in order to pick up an important meeting at work via laptop and denied giving access to one room they have for guests for an emergency stay. Never happened in my life before in this chain of hotels. In the room even the cleaning staff was requested, no recharge of soap or shampoo... And that's the reason I won't recommend the place - bad personnel can destroy good moments.

My positive experience with Hotel Mirador in Palma, Mallorca began as soon as I entered the lobby. I was greeted warmly at the desk where they solved several problems with my booking which was made by Trip.com. Specifically, for some reason my reservation was in the name of a Trip.com employee and not me! Second although I had booked for two nights with continental breakfast, the reservation was made for one night with lunch and dinner and a SEPARATE reservation was made for one night with no meals. Third, a reservation was made for a ”Family” room instead of a single as I requested. This made my stay more expensive than I planned for. Through all of these difficulties the staff at the Hotel Mirador treated me exceptionally well and made many phone inquires until I was able to get a room.