Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 17, 2026|Junior Suite
Guest UserThis is a wonderful hotel. Beautiful public spaces and rooms (the air con worked perfectly in the hottest of weather too), great breakfasts, lovely terrace area with a sweet little pool. Everything you could want for a few days away and a hotel we intend to visit again.
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Price per night from:CAD 192
Posted on Aug 19, 2024
Guest User
A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
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Price per night from:CAD 117
Posted on Jul 12, 2026
MP_23Stayed in the hotel for 2 weeks, got a sweet deal for early booking. Got a free upgrade for my room upon arrival (with a terrace and a bathtub inside, though the latter would actually be a downgrade in my books since it emitted sewer smell almost everyday without me using it). Overall would recommend, nice staff, close to Callela station and the beach, hotel provides free beach umbrellas to borrow but beach towels are for a fee of 5 euros. Had breakfasts and dinners which were nice, always a couple of options of fish and meat at dinners (but drinks are paid).
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Price per night from:CAD 124
Posted on Jun 27, 2025
Ilya Ch.
A great hotel for family holiday. The city on the coast, 3 minutes walk to the beach, excellent food, breakfast and dinner above all praise. We stayed here but went to Barcelona every day. Near the station or bus stop, from Barsa can come at night on the night bus.
The room is spacious, the staff is polite, all hinted.
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Price per night from:CAD 79
Posted on Jul 17, 2025
Ilse
Nice hotel, beautiful room, good location, I was there in July, what I missed was a cover on the bed, there was only a layer on the bed and in the box also no cover.
Declared next day, you must ask for a cover at the bar, found that separate, now had unnecessarily cold, had not been necessary.
The breakfast was good, you can also go to the Spa for 12 pp.
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Price per night from:CAD 64
Posted on Sep 8, 2025
Guest User
Booking on behalf of friends, friends are very satisfied
Booking on behalf of friends, friends are very satisfied
Booking on behalf of friends, friends are very satisfied
Booking on behalf of friends, friends are very satisfied
Booking on behalf of friends, friends are very satisfied
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Price per night from:CAD 75
Posted on Aug 9, 2025
hy8775
This hotel is located right by the beach. The rooms are spotlessly clean and well-maintained. You can step directly onto the beach for swimming and sunbathing, and there's also a hotel swimming pool. The breakfast was plentiful and delicious. While they do have underground parking, it was full, so we used a nearby public parking lot. We found this to be safe and easy enough to find a spot. Tossa de Mar is about an hour's drive from here, making it a good base for exploring the surrounding beaches.
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Price per night from:CAD 55
Posted on Sep 29, 2025
Anton Krasnov
The hotel was not bad, but it needs renovation. The greatest thing was breakfast, it was really good. Swimming pool area is also very nice, but it’s always very crowded with people and it’s hard to get a sun bed, people put towels on them and leave even though it’s not permitted.
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Price per night from:CAD 88
Posted on Jul 24, 2026|Classic Apartment, Annex Building
Guest User
What We Liked:
Family-Oriented Vibe: A fantastic atmosphere for traveling with children.
Great Pools & Water Park: The nice pools and the small water park were a big hit and kept the kids entertained.
Friendly Staff: The team members were welcoming and helpful throughout our stay.
What Needs Improvement / What We Didn’t Like:
Apartment Building Quality: The apartment buildings felt isolated from the main hotel area and appeared quite outdated. The decor felt old-fashioned, making it feel more like a basic apartment rental rather than a hotel experience.
Short Breakfast Window: For families who need time to wake up and get ready, the breakfast time window is simply too short. It is not long enough to comfortably catch breakfast with kids.
No Housekeeping or Towel Replacements: During our 4-night stay, the rooms were never cleaned once, and towels were never replaced.
Lack of Variety at Dinner: The dinner buffet lacked variety, and the dishes were frequently repeated night after night.
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Price per night from:CAD 138
Posted on Apr 28, 2024
DANA
Very cozy and clean hotel. Near the Renfe station. Very friendly staff.
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Price per night from:CAD 131