No choice of cooked breakfast , no room service on first day and had to ask for clean towels, no shower gel- shampoo as advertised, dangerous exit on to highway - needs mirrors, faulty light switch for bathroom which was replaced after 2 days
Wem is a place most people miss on the way somewhere bigger,more exciting but do stop for Old World Elegance in this delightful listed rectory from 1804.Don't worry the showers work, as does the central heating -without fires in every room as it was built! Ladies transport yourselves back to Jane Austin with period gowns and the graceful curve of the stairway makes a lovely photo.Ok yes they DO weddings but also stays anytime -lovely meals inc Sunday lunch .A gem - I will certainly be back!
Awful nights sleep! People talking really loud outside reception early hours of the morning, weren’t told to be quiet at all by staff. Fire alarm went off firstly at 2:38am! No staff to be seen in evacuation point, other guests also wondering what’s going on. Fire door wedged open with fire extinguisher. Alarm went off for a second time; no reassurance from staff. Could smell paint fumes very strongly. Told this morning when complained to reception that the workers were decorating through the night and the fumes and dust set the alarms off.
Hotel was conveniently located for what we needed it for. Although the room was modern and spacious the dusting of fixtures and fittings left a lot to be desired and it was clear that lampshades etc were thick with dust. Not good for us suffering with allergies.