Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 18, 2024
AnnatteC
Fabulous experience at this hotel. Impeccable service throughout my 4 days here, and the room was spacious and lovely ! Breakfast was filling , everything was amazing. Wished I could stay a few more days here. Will definitely come back if I visit Crete
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Price per night from:CAD 167
Posted on Aug 27, 2026|Upbeat Retreat, Guest Room, 1 King or 2 Twin, Pool View
Ming Fang HsiehOverall, this is a hotel with a beautiful sea view and a comfortable vacation environment. There were many things I liked, but there's room for improvement in service consistency and some details.
The hotel's biggest advantage is undoubtedly the natural sea view. The scenery is truly beautiful, and the overall environment is very comfortable, perfect for relaxing. The staff were generally polite and willing to assist with guests' needs.
Breakfast was one of my favorite parts; the food was delicious and fresh, and the overall quality was good. I'd especially like to commend a staff member wearing a blue shirt and dark grey trousers. He seemed serious, but his service was actually very meticulous. He remembered that we had ordered omelets the day before, and when he saw us the next day, he proactively asked if we wanted omelets again. Although it's a small detail, remembering a guest's preference from the previous day felt very thoughtful.
However, **the most disappointing aspect of this stay was also the breakfast service.** Juice and coffee need to be served by staff; it's not self-service. Several times, staff members would proactively pour or refill drinks for guests sitting next to me without asking if I also needed anything. It might not matter once, but after it happened several times, it really made me feel overlooked. Especially when compared to that very attentive staff member, the disparity in service quality between different employees became even more apparent. I believe the hotel has significant room for improvement in terms of service proactiveness and consistency.
The hotel's dinner restaurant is also commendable; the food was delicious and of good quality, though the overall prices were a bit high.
Regarding the room, the water pressure was excellent, making showers very comfortable, and the air conditioning was powerful. The pillows in the room were initially too high for me, but after I mentioned it to the staff the next day, they quickly helped replace them with more suitable ones, which was handled very well.
A bit disappointing was the average soundproofing in the room. At night, running water and the refrigerator's operating sounds were quite noticeable, especially in quiet moments. If you are sensitive to noise, it might affect your sleep.
Another issue that significantly impacted the experience was the key card problem on the day of late check-out. The hotel's willingness to provide a late check-out was a definite plus, but the key card still deactivated at 11 AM. We had just returned from swimming at the beach, still completely wet, but couldn't enter our room, so we had to go to the front desk. Reactivating the card took about 10–15 minutes, and after getting it, we returned to the room, only to find it still couldn't open the door. We had to go back to the front desk again while still wet. This whole process was quite troublesome and made me feel that the front desk's efficiency in handling problems could be improved.
Overall, I really liked the beautiful sea view and environment here. Breakfast was fresh and delicious, the dinner restaurant's food was also good, the room's water pressure and air conditioning performed well, and I also encountered a very attentive and impressive staff member. **The biggest drawback was the feeling of being repeatedly overlooked during breakfast, followed by key card handling efficiency and room soundproofing.** If the hotel could make the service among different employees more proactive and consistent, I believe the overall stay experience would improve significantly.
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Price per night from:CAD 560
Posted on Sep 16, 2026|Panoramic Apartment
Guest UserIt is a charming boutique, family-run hotel with a lovely atmosphere.
The pool area is beautiful, with plenty of palm trees providing welcome shade — perfect for relaxing after a day exploring Crete.
A special mention must go to the manager, Konstantinos, who was incredibly helpful, welcoming and honest throughout our stay. His genuine hospitality made our experience even more enjoyable.
The location is also fantastic, making it easy to explore and travel to the many beautiful beaches around Chania, so you can choose a different beach to enjoy each day.
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Price per night from:CAD 89
Posted on Oct 10, 2025
A.Batiuk
We had a very pleasant stay at Artemis Apartments. The location is wonderful - just a short walk to the beach, and many shops and restaurants nearby. We loved how close everything was, yet the place feels quiet and peaceful.
The apartment itself was clean, comfortable and spacious. The staff were friendly and helpful (many thanks to Nikos) -always ready to assist with anything we needed.
Breakfast was good, though fairly simple and similar from day to day. But I suspect this is because it’s off-season.
Some things stood out: the WiFi worked well most of the time, the pool area is lovely and well-maintained, and the value for money is excellent.
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Price per night from:CAD 74
Posted on May 23, 2025
Guest User
I recommend staying at the Sunrise Village hotel due to its good location away from the busy street, but also close to shops, restaurants and the beach. The room is spacious, the beds are comfortable, everything is clean and cleaned regularly. The meals are tasty and varied, everyone will find something they like. The pool and common area are clean, cleaned daily, there are plenty of sunbeds and a bar where drinks, cocktails and snacks are served. If I go to Crete again, I will use the hotel's services.
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Price per night from:CAD 161
Posted on Sep 7, 2025
Anastasia123
I stayed here with my mom for one night, and we were both very impressed. The value for money was excellent, and the room actually exceeded my expectations—it looked even better in real life than in the photos. We had a beautiful view from the window, and the location was perfect: quiet, yet only a two-minute walk to the beach. Same for bus stop to Chania.
The staff were extremely friendly, polite, and helpful, which made us feel very welcome. The room was spotless, as was the bathroom, and it was equipped with everything we needed. It felt more like a small apartment, complete with a kitchen and a spacious balcony where we really enjoyed spending time.
We liked it so much that we even wanted to extend our stay, but unfortunately the rooms were already fully booked for our dates. Overall, a wonderful experience and a place I would definitely recommend.
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Price per night from:CAD 74
Posted on Jul 3, 2025
Disney 345
I’m pleased with my choice of accommodation. The owner is very friendly and gave me a few suggestions about travelling around. The cleaning is every day and changing towels often. I had everything I needed in my studio. Great facilities and the location is perfect. The beach is within 5 minutes walking. We had a nice balcony where we were watching the sunrise and the sunset- amazing. 🤩
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Price per night from:CAD 61
Posted on Jul 19, 2025
Guest User
Great location, great rooms great stuff,
Nice bar and bar tenders
Awesome pools (2!)
Great beach.
They switched us a room after air conditioning wasn’t working at all.
Stream in shower is too low.
Suggestion: the sun-beds could have been free…
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Price per night from:CAD 131
Posted on Jun 14, 2024
Анастасія Главацька
Today, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.
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Price per night from:CAD 63
Posted on Sep 7, 2025
Anastasia123
I stayed here with my mom for one night, and overall we had a good experience. The location is excellent—there are three nice beaches within walking distance, which was very convenient. The staff were polite and welcoming, and the room was spacious, clean, and well maintained.
Since our room was on the ground floor, there was a slight musty smell, but it wasn’t a big issue as we had a balcony and all the necessary amenities. In the end, we were satisfied with our stay and left with a positive impression.
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Price per night from:CAD 70