Karo Hotels with Parking

Management seriously looks into housekeeping cleanliness.. Toilet is terrible. Upon complaining, they managed to clean up but not to the hotel rated. Stains on the floor/edges and smog divider glass with stains..Gardening and external housekeeping are well maintained..

- The room is clean - The water heater works well - You can use kitchen utensils to heat food..very helpful for those of us who bring small children. - Strategic location close to the fruit market - ​​Affordable room rates. Can be an option for family accommodation. 👍👍👍

The condition of the lobby is perfect and cool, the condition of the location is very good, there is a KFC in the hotel, the receptionist service when I arrived at the hotel was also very good, they can serve guests well, the cafe and breakfast provision are also good BUT there are a few things that I see that need to be improved for the sake of the hotel's reputation including: 1-Used cupboards, tables and interior items such as chairs and damaged wood should not be lined up in a place where customers can see them because this can give the hotel management a negative view of the fireplace. How come the rest are left there without being thrown away. Even if there is something you still want to use, put it in a place where you can't see the guests (store or closed) 2- The swimming pool is nice, the water is blue and the location is very refreshing under the hills, but if possible, 1 person is allocated to clean up the remaining branches from trees that have fallen into the pool so as not to pollute the guests' view of the contents of the pool... For me, it's still okay, but I feel sorry for your Google room. was hit badly because of this. 3- The walls in the hotel, every once in a while the manager comes for an inspection and if it needs to be painted a little, just paint it because the cost of applying paint is not as expensive as the bad rating from the guest... Traces of thumb prints, palm prints are lined up on the walls of the hotel and this is probably not The room service took it off because it wasn't part of its scope of work... So that's all from me for the attention of the hotel management and I pray that you will continue to be successful and compete fiercely with other hotel brands.. Because if this matter is left unchecked, it will eventually ruin your business too.. Please forgive and apologize for your views 👍🏻 👍🏻👍🏻 sincere greetings from Penang, Malaysia 😍😍😍

Perlunya di tingkatkan kebersihan dan kelengkapan rumah yang sudah banyak rusak untuk di ganti atau perbaiki.

The room is clean, but the service and facilities are lacking. Towels are not asked for, not given, soap and toothbrush are not there. There is no Aqua or a place to boil hot water. The toilet can not be pressed, broken, the bathroom door handle is loose, winning in the room is spacious, clean and the place is close to the city. We chose a family room on the 3rd floor, it feels like bringing children to the 3rd floor is a bit dangerous because climbing the stairs is afraid the children will fall. I will not come here again