Featured facilities: Parking, Laundry Service (On-Site)
Great
441 reviews
9.2/10
1 night
From KRW 55,874
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9.4/10
Amazing
GGuest UserNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
GGuest UserThe hotel is quite good, the rooms are clean and comfortable, the downside is that it's a bit far to get to everything and the interior has an old accent.
GGuest User- **Soundproofing**: Some users report that even if the hotel is in a good location, if the soundproofing is poor (such as near a pedestrian street or a traffic artery), the noise at night will seriously affect the quality of sleep.
- **Breakfast service**: The end time of breakfast, the richness of the dishes, the freshness of the ingredients, etc. are important considerations.
- **Bedding comfort**: Details such as the hardness of the pillow, the support of the mattress, and the cleanliness of the sheets directly affect the check-in experience.
- **Check-out policy**: Whether flexible check-out is supported, whether there is a charge for late check-out, etc.
- **Wi-Fi quality**: Whether the signal stability and network speed meet the needs of remote work or entertainment.
GGuest UserOverall it was fine, but the shower head was broken. The drainage was poor and the shower room was flooded. When I turned on the bathroom exhaust fan, there was a strong moldy smell and I couldn't use it.
FFenlibenpaodedae1. Located inside the Indah Mall, it's very convenient for shopping, dining, and movies, especially late-night movies. You don't have to worry about returning to the hotel safely.
2. The breakfast is quite rich, with a wide selection of Indonesian-themed dishes.
3. The hotel is a bit old, and the facilities aren't as good as those at Orange and Four Seasons in mainland China.
4. It's also very convenient. Recommended rating: 3.5 stars
AAnonymous UserThis is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from