MM309342****The quilt and sheets were a bit dirty this time, but the service was okay. The fried rice was delicious as always. The location is good and convenient.
Cleanliness: Average
Environment: Convenient
Service: Excellent
Facilities: Relatively complete
FFenlibenpaodedaeFacilities: Separate building, small front desk, inconvenient parking.
Hygiene: The cups were a bit dusty/dirty.
Service: Excellent service, warm and polite.
Environment: Good location with plenty of dining, shopping, and entertainment options nearby. Generally recommended.
SSamson kharelGreat place with a strategic location. The only downside was the breakfast menu, which didn't offer many choices for a 5-star hotel. The selection was limited, more like what you'd find at a 3 or 4-star hotel.
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
IIsekai TravellerIt was amazing, they clean the rooms if we requested but the air-conditioning worked for a few days then it stop getting cooler. However, they were quick to take action when we called them to check on it. Great area for using grab taxi. And it was close the shopping mall. Friendly and kind staff, making it easier to get to different places in Palembang.
GGuest UserVery friendly and helpful staff. Clean and nice 18m room.
If the shower jet could be stronger it would be nicer.
It's under renovation and it's quite noisy though from 8am.
SSantochI stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...