SShenzhenFoodieThe hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
RRonald RamakersFor this low price, this hotel is the best deal you can find in Palu.
However, I don't understand why they don't charge around Rp 50,000 more, including breakfast.
There's a nice room with chairs and tables that wasn't used the entire week of my stay. A delicious breakfast could be served there.
When I leave my hotel in the morning, I can't find breakfast anywhere nearby. All the foodstalls don't open until the afternoon. So if you stay here for a few days, you'll really have a hard time finding breakfast.
Like everywhere else in Indonesia, this hotel doesn't have any information about tourist attractions.
Dear management, take a lesson from your neighbouring countries Malaysia, Singapore, and Thailand, as well as Bali. Almost all hotels there have brochures with information about tourist attractions and motor cycle and car rentals.
Indonesia has beautiful nature and many tourist attractions, but knowledge about tourism is completely lacking throughout the country, except for Bali.
Stop blaming the government for not investing in tourism; start with yourself.
In Thailand, locals collaborate to provide tourist attractions, transportation, and guides. Everyone benefits by offering food, drinks, souvenirs, and so on. But in Indonesia, no one seems to understand the importance of tourism.
It's a real shame, because by doing nothing, poverty remains widespread in this beautiful country.
WWUThe hotel does not have any supporting facilities, and it is still under maintenance. In addition to sleeping, this hotel basically has no supporting facilities, not even basic dining, although the hotel environment is general but the scenery is good.
KKongqi(Eddy Li)Facilities: Generally old, no sink, domestic business hotel specifications of about 100
Hygienic: Generally, there is a smell, especially the bathroom.
Environment: The environment is particularly beautiful
Service: Service is generally almost no one
GGuest UserChecked in today and had a pleasant first impression. The front desk staff were attentive and helpful during check-in. The room is clean, spacious, and well-maintained. Hope the rest of the stay continues to be this good!