Tangerang Regency Hotels with Parking

Fantastic stay at Episode Gading Serpong! The hotel has a really unique, beautiful design that blends modern comfort with local cultural touches. The rooms are incredibly clean, cozy, and well-maintained. Excellent service from the staff and a great location close to shopping and dining. Highly recommended!

The service was good, and it's super convenient having Aeon right next door. The only downside is that the lower floors can be a bit noisy at night. As for cleanliness: The bath towels were clean, but the duvet wasn't clean on the first day. We complained and they replaced it with a new one. For a hotel of this brand, you really wouldn't expect that.

This hotel offers Chinese-speaking staff, making it perfect for business travelers or tourists from China. The decor is very new and the service is flexible. It's also conveniently located near many Chinese restaurants in the Pik area, making dining and transportation very easy. They even serve a Chinese breakfast.

The hotel room facilities are a bit old, and the cleanliness didn't meet expectations. The bedding might have been used for a while as there were yellow stains. The chairs weren't very clean either. It's right next to the exhibition hall. The good thing is you can get there in 3 minutes. The downside is that if there's an event at the hall, it starts getting noisy from 4 AM, and sometimes there's construction at night. Out of 6 nights, I only had 3 good nights' sleep. The motorcycle noise outside is also very loud, which seems to be a city characteristic and not the hotel's fault. Overall, I'm satisfied.

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

Despite initially I have difficulty on checking-in because my message through the apps didn't quickly replied when I arrived at the apartment, but finally I manage to call the owner. So, I'm suggesting you who wants to book this place, to also actively approach the owner through the phone number mentioned in the apps for smooth process. The owner was so friendly and informative. We can ask anything to him. When we enter our room, fits as its description, where it suitable for 3 person with 2 rooms. The amenities also quite complete, such as: towels for each person, dental care, soap and shampoo including eating utensils. Also there's magic jar/magic com to cook rice or warm our food and electric kettle. But I will be grateful if you can provide the dish soap and rug in front of the bathroom as well. (Is it too much if I ask mineral water bottles as well?) Easy for check-out, just leave the key inside the unit and the owner will pick it up later. Aside from that, since this place has many restaurants and convenience stores across from the building, no need to worry for starving in the middle of the night. Thank you for the convenience and definitely will return to this place for another staycation with my friends.

The location is a bit far for those who don't know the tower, it's quite a bit back. The cooking utensils are good, but there's no water heater.

The room is very very clean and the AC is working very well. The host is very helpful and polite. He shows you the process since beginning until check out. Very recommended!

The room type is pretty good, and the hygiene is acceptable. The only problem is that you need to get the key from the box downstairs. Overall, it is pretty good, and the price-performance ratio is okay. It is relatively convenient to eat, drink and shop, and there is a business district downstairs.

I stayed here few times because of the price also location wise. But dont expect like the usual hotel. Its just at par for the comfortness. For those who are sensitive with the cleanliness of toilets will definitely want to avoid.