Tangerang Regency Hotels with Bars

Service are great, when I was concern about the noise, the hotel staff suggest to move my room higher, but the market noise went away after certain hour. Toilet maintenance can be better. The grouting in the toilet floor is mouldy. The room are clean and spacious. Breakfast exceed my expectations! Lots of selections and it was so good!!

Had a great stay here! The room was clean, smelled really nice, and had a beautiful aesthetic. The bed was soft and comfortable, we slept really well. What I especially liked was how easy and hassle-free the check-in process was. The host was also very helpful and responsive. Would definitely stay again!

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

Great strategic location, close to the mall. The atmosphere feels like you're not even in the city, with Bali-like vibes. Every room has a bathtub, which is great for families with small children. The sports club also has many facilities. The only downside is the number of mosquitoes outdoors.

I specifically asked for non smoking room due to allergic condition, the allocated room I got at first smell stale cigarrette smoke. When my allergic starting to trigger (breathing difficulty astmhatic sympthom), I request for room change cause it is not possible for me to continue on. Although the hotel promptly change my room, it would be better if from the check in, they directly allocated correct room. The hotel has gymn and swimming pool, swimming pool looks good but I didn't try. I did try gymn which has quite good equipments but air conditioner was broken during my stay, it is kind of suffocating as the gymn has no window able to be opened. The people services are really good though, from the security all the way to housekeeping staffs very helpful and kind.

Overall nice experience, plenty variety of food for the breakfast, but unfortunately some of the room is not good, need to do more cleanin

Complete kitchen tools. Wifi. Dispenser. Gas stove. Cooperative host/owner regarding check in time