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9.3/10
Great
DDuwanjuanshu;xingwanliluThe best hotel in Cork, but unfortunately it is a bit far from the city center, more than 3 kilometers to the train station, and it is not very convenient to take the bus. The room area is not very large, and the room facilities are quite complete. The hotel service is very good, and it can respond quickly. When checking out, they also extended the room. The hotel breakfast is in the form of ordering and buffet, but the variety of buffet is very limited, but the taste of the order is very good.
GGuest UserGreat location to visit the wildlife park but it’s not walkable. Room was lovely. It had everything we needed. Peaceful nights sleep too. You have to pre book the leisure club and children are only allowed at certain times meaning we missed out in the morning as my 13yr old wasn’t allowed in until 9am but we had to leave then.
Breakfast: Choice of food was amazing. Absolutely everything on offer. We were a bit rushed because we had the titanic experience booked so had to be punctual. We had to chase up the toast 3 times. It was the only thing my son would eat so couldn’t let it slide. Then it arrived stone cold so they apologised and redid it for him.
Overall it was a lovely hotel and included some nice touches like Lily O”Brien chocolates in the room, a coffee maker and free bottle of wine for Deluxe rooms. Turn down service was a welcome surprise too.
Xxxing2140Airport pick-up and drop-off are convenient, and the reception service at the front desk is attentive. The room is neat, clean and elegantly decorated. Good breakfast
GGuest UserThe receptionist a mature lady ensured from the minute we arrived that all would go well even if we were English. She helped my wife with the local Pharmacy (thank you).The hotel has ample parking. Parts of the hotel actually have an interesting Irish Rail history as well. The hotel is right next to a decent high street 5minute walk away. They also served Murphy's in the bar! The room was good but it was the history inside the hotel and the conversion of the Railway bridge into a drinking area very novel. Breakfast was very good and competative no complaints from me Irish Breakfast same as an English to me! Would we stay there again yes we are planning to again next year. Iy is only a 45min drive drom Cork airport.
GGuest UserAbsolutely brilliant hotel. Staff were nothing next to amazing, especially John (guest relations). Every hotel should have a John. Brilliant. Bar staff again brilliant. Food was amazing. And nothing was ever a problem. Hated checking out.
Adrienne
GGuest UserAn eine ruhige Nacht war gar nicht zu denken, da die Lüftung bis 23:00 Uhr draußen lief (in den Zimmern nach Südwesten und Westen gelegen) und schon wieder um 6:00 Uhr morgens losgingen !!
Außerdem gab es keine Klimaanlage im Zimmer und das Fenster ließ nicht viel Luft zum Lüften.
Vier Sterne ⭐️???
GGuest UserDisappointing. Couldn’t find my booking at all. After getting a room and resting somebody entered to show the room to somebody else.
Unfortunately there was a group of ladies booked at the same time and they made a lot of noise and nobody stopping them so I got up at 3.30. Shouted at them and they went to bed. Went for a shower but no hot water. Asked for a fried egg and 2 sausages for breakfast. That took 45 minutes. It could be a great place with some organisation. We were probably unlucky on the night
AAlison DaveyFabulous and friendly staff. A huge asset.
Above the ground floor the hotel was pretty grim.
So uncared for it feels grubby. See pictures of the room, view and the only plug socket in the room (to use the kettle the entire kettle tray needed to be balanced on a chair infront of it)
Room hot with no fan and the noise that went on until after 1am by screeching young adults (unchecked by staff) meant that opening a window wasn’t an option. Very expensive for a hotel room that should be in the £40 bracket not over £100