Featured facilities: Parking, Laundry Service (On-Site)
Very Good
6 reviews
8.2/10
1 night
From US$21
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9.7/10
Amazing
Bbhatiarajivoverall property was good.last day I got stuck in their lift due to some malfunction for about 15minutes abd nobody came for my help .Only after 15minutes I got any help from the hotel staff.So my take average for the services.
GGuest UserI am very impressed with Infinitea Centric Dharamshala Hotel. The moment you open the room door, it senses your body temperature and the power on by itself. The design of the hotel very modern, excellent service, clean, staffs are superb friendly and their services behaviors 5 star rating. The food are excellent good. The view was breath taking you can see close up for the Mountains. Amazing Beautiful
GGuest UserExcellent Location, but with Service Quirks
The hotel's location is excellent—it offers convenient access to all the interesting sights. Cleanliness is a ”four out of five”—which is standard for India.
The photos in the app do not fully correspond to reality. The profile picture features an outdoor pool that does not actually exist. The toiletries provided were also an incomplete set—hair conditioner was missing.
There was some confusion when ordering dinner: we were served a different dish than the one we had ordered. The manager claimed that *we* were the ones who had made the mistake, even though that very same dish had been prepared differently just the day before. Such details do impact the overall impression.
Breakfasts were top-notch: a good variety of options, served by polite and attentive staff.
All in all, it is a worthwhile choice, provided you keep these specific details in mind. I recommend checking the photos in advance.
GGuest UserThe hotel was not as good as shown in images and room was not well designed. Lift was not working properly. It was expensive according to facilities. But it was at a good location, service was average, cutlery was not properly cleaned, electric ports were not working properly. Ac was too small and not working, and ac remote was also not given we have to use buttons on the ac which can give us a shock
GGuest UserA wonderful hotel, from the staff,food,reception, breakfast, bar..5**** very kind and generous staff... the taxi service from Bhupinder was fantastic.. over all a beautiful place to stay..with wonderful views of the himalayas!!
JJanetwyhThe check-in was fast and informative, he confirmed the cab booking to the airport and the price for us by calling to our room, which is very fast too. The bellboy helped us with the luggages and explained the use of hot water, TV and air-conditioning with heater. The room is comfortable and the night views from the balcony was the best. Chairs are provided at the balcony. The room have mini fridge and water boiler, room slippers, clean towels. The bed sheet look worn out but they are clean. The restaurant food are great, we ordered Kadhai Chicken and Gobhi Adraki and we can't help having more serving of Tawa roti to eat with. The mountain view at the restaurant balcony is breathtaking. As our flight was 8.50am, we don't have time for our breakfast, the staff was so wonderful to prepare sandwiches and juices to go. Thank you very much, we had a wonderful stay.
GGuest UserThe stay was fantastic! Perfectly located with scenic views, the property offered top-notch amenities and a serene ambiance. The food was delicious, varied, and fresh. Service was exceptional and attentive—truly a memorable experience!
AAnonymous UserSahil, one of the staff members, was very friendly, patient, and kind, even to someone like me who isn’t very good at English. He was always quick to come over and help. The location is excellent, and the bathroom facilities are brand new. The rooms are spotlessly clean. You can order room service from the delicious café upstairs. Although there were some drafts and it was a bit chilly, I would still recommend this hotel to everyone.
PPANCHALIf you traveling solo or family then I don't recommend this place. Bathrooms is not hygienic at all. Room is dusty. food is good , view from restaurant is also good but restaurant staff is not professional they will stare at you while eating food. View from room is good. Room amenities not provided. And charges are high too. Nearby to war memorial and cricket stadium. Hotel staff help to arrange cabs . But I will recommend search other