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8.3/10
Very Good
AAbee06Very nice hotel! Clean and quiet. Located in Old Albay so very near fast foods, grocery, etc. They also catered to my request of a room with window :) Complete amenities so far although there is no elevator so not recommended for those with physical disabilities or seniors with gait problems.
Breakfast choices are just okay. Limited only.
NNatalia_ekbFriendly staff, checked in at 10am. The room is large and clean, you can see the volcano from the window. Breakfast is silong and coffee. Good location - the bus station is a 10-minute walk away.
Cons - Wi-Fi disappears, no hot water, the door to the room opens with difficulty.
GGuest UserI don't know if it's the off-season, but I feel the service is not very good. The normal check-in time is 14:00, but I checked in early because of my flight. Although the hotel let us check in, they didn't tell us that there would be an extra charge until we checked out. They charged an extra 600 pesos. And the room was not cleaned every day.
张张The hotel is at a normal level, there is no elevator, the luggage is a little tired, the breakfast is a package type, the air conditioner is a little super at night, and the free shuttle service is very good.
442geIt's OK, just a normal youth hostel. There are towels but no hot water for showering, no hair dryer, and slippers. Did you ask for one that looks like it's been weathered?
OoregonAverage. Air conditioner failed the first night, super hot all night. Moved us to another room the next day. Toilet leaked and would not stop running, they attempted to fix it but needed a plumber. Water then turned brown in both the toilet and the sink, the shower stayed clean. Checked out 3 days later with water still leaking and dirty.
GGuest UserFamily room is only good for 3 adullt oerson ..if you have children with with you above 4th in height they will ask for additional payment of 400 hundred pesos each.. This rules should have been mentioned beforehand during booking time...tnx!