Carteret County Hotels with Parking

Evicted from the room due to a miscommunication about checkout dates. The point of contact at the hotel utilized a phone number not associated with the reservation (confirmed through booking) to make contact, then used the lack of contact as justification for packing our belongings and leaving them on the floor in the office. At a future date, when attempting to get an invoice for the stay, the respondent was argumentative and unsupportive. I was told to get my receipt through the website instead of the hotel WHO PROCESSED THE CHARGE. This has been the absolute worst customer service received from a hotel during business travel. Do yourself a favor and stay at one of the any other hotels nearby. Nothing about this location justifies the attitude received from the front desk attendant.

The facility was so nice and clean. The beds were so comfy and not having to check out until 12 was great. The breakfast is top notch as well.

Great place to stay. Can't wait to see the finished renovations. We will stay again.

Overall the experience was quite nice. The room was good, bathroom good, tv and wifi good. The only thing lacking was I don’t think there was enough staff to handle the breakfast crowd. Seating was inadequate, food was out of stock, only one guy seemed to be trying to keep things in order, but he was overwhelmed. The coffee ran out. Milk ran out. Yogurt ran out. That was disappointing.

The hotel staff is polite. It's easy to go anywhere for sightseeing and you can play late at night. The hotel was very clean and comfortable.