Exceptional service. Recommend to anyone. 100!
I came all the way from Asia and expect a normal stay in kansas city during my world cup travel. Out of expectation, I made a mess re my booking, credit card payment and luggage. With God's help sending an angel, Lucy at the check-in counter gave her 200 percent effort and patient to help me sort every single thing out. Without her, i wouldnt get my confirmation of stay and my luggage. I peacefully settled down.
The service is 100/100.
I visited Kansas for Nelson Atkins museum. The stuff is friendly. The airport shuttle buses run every 20-30 minutes. It cost about 5 minutes from airport to hotel.
The breakfast is good while the space is crowded. The guests are exclusively white.
Before the epidemic, I came to KC almost every year, and I stayed at this hotel every time.
It is a minute drive from the airport 7-9, there is a shuttle, the environment is good, there are fewer places to eat around.
Breakfast is normal Holiday Inn level, overall OK.
This room is very large, even with a kitchen, a dishwasher, - all kitchen utensils, and a full-body refrigerator. It is a long-lived configuration. There is a 7100 yrd golf course nearby, you can ask the front desk to arrange for shuttles to be sent there and picked up.
I rented a room at the airport temporarily when my flight was cancelled. Drop by to practice golf.
The breakfast is good, not at the level of a big hotel. But good.
The hotel was wonderful, the staff at the front desk could’ve been a little more friendly. They did their job, but just a little more on the customer service side and being more greeting and welcoming would’ve been nice… Otherwise the place was great!