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9.4/10
Amazing
GGuest UserMy family loves this hotel for its cleanliness, spaciousness and serene environment. Staff were approachable and helpful, for examples, the Managers and their staff like Linden. The breakfast was fabulous. Within walking distance were the Shaws supermarket, CVS and bus stops. Will book this hotel if we are back in Newport.
SSlm1119The room was very clean and well-equipped. There was hot water and coffee available 24 hours a day. The free breakfast was not suitable for Chinese stomachs, but it was filling. It was next to the main road and there were car noises at night, but fortunately there were not many vehicles.
AAnonymous UserThe room is spacious and comfortable, parking is convenient, and the breakfast is simple. Drinking hot and cold water, coffee and tea are available 24 hours a day. The front desk service is warm and thoughtful, and all questions are answered. There are several restaurants next to the hotel. It is a bit far from the main attractions in Newport, and you need to drive there. The corridors are a bit musty.
GGuest UserBooked this room with my 13 yr old son and the bed was not long enough for him. Not sure what his bed was called but definitely not a twin. The larger bed that I was in had a “hole” on one side that made sleeping difficult. Facility was clean and otherwise found the room comfort. It didn’t have a desk but the bridge had a nice area to work.
GGuest UserThe rooms are spacious and bright, and facing the lake, it is highly recommended for a comfortable hotel. The hotel also has a special shuttle bus to the beach, suitable for leisure and permanent residence
GGuest UserWe were disappointed in our stay. When we booked, we specifically selected ”water view” and the room was advertised as having 2 ”queen” beds. Although perhaps both were technically true, we certainly felt ripped off. The view we had was actually into the atrium where you could technically see the water through a window all the way across the atrium - a couple hundred feet away. The beds may have been bigger than full but were at least 6” less than a typical 60” wide queen. Since we paid extra for the view we didn't feel it was worth the price. The room out of that context was nice, but it had no complementary bottled water or coffee and at checkout we were told that was due to Covid somehow which made no sense to us. The walls were also pretty thin and it felt like someone was flushing the toiled right next to me while I was in bed. Overall it was clean and the staff was friendly but it was not what we expected for $700/night.
GGuest UserVery well located for downtown Thames Street and wharf areas. Melville House is one building of about 5 in the street that are used for guest rooms. Upon arrival we were put in a different building. There is no front desk but an Innkeeper at No. 31. Check in and check out very easy. Room well appointed.
GGuest UserHistoric Hotel in the Center of Newport. Staff was Friendly and helpful. Rooms were Comfortable and Cozy. My only Complaint is the Hot Tub was Only That, a Hot Tub. There Were No Bubbles! The Pool was Nice regardless.
GGuest UserStayed there 3 nights
Staff was very friendly and helpful. Room was clean. Breakfast was nothing fancy but was fine. They have waffles, hard-boiled eggs, yogurt, bagels, toast, cereal and danishes. Coffee was very good plus usual juices.