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9.1/10
Great
RRenjianzhengdaoHarveyAlthough it is a bit far from Niagara Falls, it takes about 40 minutes to drive. This hotel is very cost-effective, the room is spacious and clean, the breakfast in the morning is quite satisfactory, and the front desk service is very friendly!
GGuest UserCheck in was poor, the staff is poorly trained. Despite having a fully paid up booking my card was debited $87, for which they had no answer except apologising.
They said they’ll looking into the matter but can’t do anything for now. They didn’t issue me a credit note for the amount charged.
There was no wifi in the entire hotel during our entire stay , for which they could again only apologise 😡. They couldn’t get it up in 48 hours!
Breakfast was served with a frown,no smiling faces, except Mr Liberta who was helpful and courteous.
They couldn’t serve plain hot milk and gave unripe fruits ( oranges and bananas) during breakfast .
EesterylinThis hotel is on the American side of Niagara Falls State Park, which is a great location. It's super convenient to get to the park, and Rainbow Bridge is just a 10-minute walk away. The hotel and rooms are well-equipped, and there's a microwave and drink bar in the lobby. Parking isn't too expensive either.
GGuangyindegushi053Facilities: Old hotel, facilities are well maintained
Sanitation: Clean
Environment: Good
Service: OK
The location is great, 100 meters across from the hotel is the Niagara River, 15 minutes walk to the Falls
Free parking, breakfast included
Only an additional 6.99USD security fee is required upon arrival
Breakfast included with accommodation, as usual, an additional USD5 tip was added
GGuest UserWe stayed for two nights and did not set the do not disturb function, but the room was not cleaned. The service attitude of the restaurant was very poor, probably because we are Chinese. My daughter speaks very good English, but she basically ignored me. I booked a room for two days, and on the second day I went to the restaurant and was told that we only had breakfast for one day. I went to the front desk to find it again, and it was only then that I could get it. This is also a five-star hotel. In a word, it is a pain to stay in a hotel abroad, and Ctrip has no advantages abroad.
NNicoleI came during the epidemic, so there is no cleaning service, but the hotel is very new, the corridor is very beautiful, there is a Starbucks on the first floor, but it is closed because of the epidemic. It is very close to the waterfall. It is a three-minute drive. The hotel has a free parking lot. Parking at the waterfall is $10 each. Haven't eaten the hotel breakfast. The room I stayed in was very large. It was a corner room with two large floor-to-ceiling windows. However, because the hotel is relatively short, there are only three or four floors with average views. The overall hygiene is quite good, that is, shampoo, conditioner, shower gel or something is not disposable, it is the kind of three bottles filled with a lot of liquid.
SShirleyMMjinfenjiarenThe hotel is very convenient for traveling in the scenic area. It is a budget hotel and the front desk staff is very nice. There are many tourists staying in the hotel. The room was booked for cleaning, but it was not cleaned.
KKhasanbaiThe hotel is located along the road, a little far from the center, there are no shops next to it, shops are located 20-25 min walking, in the department there is a continental breakfast! Minuses are not, the main thing in the department is clean, and there are no unpleasant odors!
RreturnofkingAround Niagara Falls, there is a 10-driving distance from the waterfall. Free parking, delicious breakfast and warm service staff. It is important to be careful that the price doubles on weekends. Fortunately we met a group of young Chinese postdoctoral students and took our old couple to visit various attractions of the Great Falls...a wonderful experience