"Best place for family time with 2 kids. We'll be come back again. Very recommended, a lot of kids / adult activity. The taste of food is good. Room is so so so big. I love it. Fast check in and check out."

"I had a wonderful experience at Plataran Bromo. The standout feature of my stay was definitely the exceptional staff service - the team was attentive, friendly, and went above and beyond to ensure our comfort throughout our visit."

"Baobab Safari Resort is located quite far from Surabaya city centre, but it is definitely worth the approximately 1-hour drive from Surabaya Airport. We booked two connecting rooms, both with balconies. We were assigned to Level 4, and the view was absolutely magnificent, overlooking Mount Arjuno and Mount Welirang. Waking up to the mountain scenery was truly refreshing. Cooling weather, fresh air and beautiful scenery. Food Experience The highlight of the meals was the Nasi Rawon. The beef was very tender—soft and melt-in-the-mouth—and the soup was rich and flavourful. The portion size was generous. Other food items were acceptable but nothing particularly outstanding. For breakfast, however, the buffet spread was rather limited, especially in terms of meat and protein options. Room & Amenities The room itself looked decent but slightly dated. That said, the beautiful view more than compensated for it. One important note: do stock up on your own bottled water before arriving. The hotel uses refillable glass bottles, and unfortunately, the wooden covers of the glass containers appeared very mouldy, which was quite off-putting. Activities & Environment There are plenty of activities available. A walk through the Enchanted Forest thats full of pine trees and feeding area for Capybara, Lama, Sheep is possible, though you’ll need to take a buggy from another area. The Safari Zoo is located separately but can be arranged by the hotel. Animals around the hotel can be fed according to scheduled timings. Waterbucks, however, can be fed with carrots 🥕, which were provided by the hotel on the day of check-in. The lobby and dining areas were a standout—beautifully designed and facing the roaming animals while still maintaining a safe boundary within their designated area. Animal Welfare I have always been quite sceptical about zoo animals in Indonesia due to past negative experiences, where animal welfare did not seem well cared for. However, Baobab Safari Resort truly changed my perspective. The environment is clean, the animals appear well fed, and I frequently saw zookeepers actively present in the animal areas, feeding hay and grass to the zebras, waterbucks, buffaloes, and giraffes. It was reassuring and heartening to see such care and commitment. This experience made me believe that proper education and responsible management really do help build a better environment for zoo animals. Overall, it was a meaningful and memorable stay for my family."

"Had an amazing stay during our Mount Bromo trip! The hotel offered stunning views, clean and comfortable rooms, and very friendly staff who made us feel welcome from the start. Highly recommended for anyone visiting Mount Bromo"

"great base for Bromo excursions. The room was not super clean but it was enough to spend the night."

"It's really suitable for families... the atmosphere is comfortable... the pool is clean... the service is also friendly... it's also nice to hang out in the cafe, plus there's music too... the breakfast is also delicious... the photo spots are also great"

"Good 3 star hotel"

"I wish the address on the website was more accurate. When I clicked on the link, it showed the hotel was inside the zoo, which wasn't the case."

"Since the volcano trip was a last-minute decision, I searched for hotels on Ctrip based on their high ratings. This one had a high score, so I chose it. Without further ado, here's my review: Facilities: You guys are really tight-lipped! The sheets and blankets were damp and not dry at all, but nobody complained. It was hard to sleep well at night, and I was prone to catching a cold. Being in the mountains, there was no air conditioning, and hot water was unavailable. Cleanliness: Cleanliness was acceptable. I didn't see many mosquitoes all night, but the twin room was a bit small. Environment: Many places were rusty, indicating poor management. The atmosphere was a bit eerie at night. The swimming pool was unusable due to moss growth. It was a mosquito paradise. The restaurant was average; the beef burger buns smelled stale, so I wouldn't recommend it. Service: The only area I can highly recommend. The service was good. They offered to pack breakfast for those who needed to get up early to watch the sunrise. They have a private car service from the airport, but it costs 900,000 Indonesian Rupiah. I recommend contacting the front desk via WhatsApp beforehand to check if they have a car available. The driver was quite professional. In summary, if you're very particular about accommodation quality, NO! Definitely don't choose this one. If you're a special forces tourist, just looking for sunrise and don't want to worry about much, then it's an option, because it's really hassle-free. I think there are other good hotels to choose from in this town; this one is a bit pricey."