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"The staff were very helpful even though it was nearly the end of the season. My room on the first floor (no lift) had an electric kettle and mugs, a small refrigerator and a hair dryer. It was a double room with a balcony. (I was on my own but there is no discount for single occupancy, but this appears to be normal everywhere). The room might seem small to some, but I found it's compact design, including large walk in shower, separate wash basin and separate toilet, very acceptable. Maps of the island and the town are provided in reception. The guest house is very close to the town centre, a short walk down a little hill and you are immediately in all the little streets that run down towards the port and front. There are many cafes and restaurants on the front, just be aware you will always pay more to drink or eat at these and there are plenty of bars and restaurants just a little inland. Think twice about hiring a car because the bus service is excellent. NB This is for Trip.com: you were not very helpful when I received a message regarding opening times for reception, which meant my flight would arrive too late in the afternoon to get into 8Kto. I used your live chat and was told to use the 8Kto number to which I could never get a response. I tried live chat again and was assured that you would find out what I should do before my arrival date (mid-September) - you never did. Using the net I finally found an email address for the guest house and they immediately responded to my message, giving me instructions on how to get in and find my room when I arrive. Surely you should have been able to give me the email address in the first place, especially as you advertise your service as always giving immediate support to travellers."