"No dental Kit in the washroom, asking to pay.  Asked to pay deposit and money is still not deposited back. "

"Top hotel"

"Big space, nice"

"Very clean and good looking hotel. Nice breakfast even with limited option. The building looked very good and was in a good neighbourhood in La Défense Paris."

"Very hip hotel Nice rooms Extensive breakfast Close to metro Top staff"

"The Breakfast aren’t good and services for people who eat breakfast are not good enough . The bath was not clean enough."

"We stayed at this hotel for one night during a concert at La Défense Arena, and we were delighted with our choice. The location is ideal: right next to the tram, just two stops or a 20-minute walk from the Arena. The hotel is charming, clean, and pleasant, with a warm atmosphere. The staff is particularly welcoming and attentive, which made our short stay even more enjoyable. We will definitely return the next time we're in the area!"

"The hotel was clean, the breakfast was passable, but the location isn't really ideal for those without a car."

"Dear Sir or Madam, I hope this message finds you well. First of all, I would like to express my sincere appreciation for the support and professionalism shown by your front desk team during the incident I recently experienced at your hotel. In a stressful situation, their prompt assistance and kindness made a significant difference, and I am truly grateful. At the same time, I would like to take this opportunity to provide some constructive feedback regarding guest safety management. During the incident, there appeared to be a situation where an external individual was able to access areas that should be restricted to guests, resulting in a disturbance and potential safety risk. From a guest’s perspective, this suggests there may be room for improvement in areas such as: • Visitor registration and identity verification procedures • Access control to guest floors (e.g., elevator keycard restrictions) • Emergency response protocols for unexpected situations • Staff training for handling security-related incidents Please understand that my intention is not to attribute fault to any individual, but rather to contribute to the continuous improvement of your overall safety system and guest experience. Once again, I sincerely appreciate the professionalism and care demonstrated by your staff after the incident. I hope this feedback may be helpful in further enhancing your service standards."