Tremo Hotel Boutique Bellas Artes

"Good location in the city. Close to many attractions. Service was good. Boutique hotel with good arrangement."

Apart Hotel B

Hotel Loreto

"The Hotel Loreto presents itself online as a well kept boutique hotel in the center of many tourist activities. It is possible this image was true before COVID or something, but it is absolutely not true now. You'll notice there are not many recent reviews, which is usually a red flag but I somehow missed that. The hotel sits behind big iron gates, and you must get the front desk agent's attention through the window. The lobby is dirty and they are actively doing noisy construction on the front stairwell, which is close to rooms. The rooms are absolutely disgusting. I'm a stout traveler and can handle a lot, but these rooms are completely unacceptable. To say the furnishings are minimal would be an understatement. The rooms have as little and as basic amenities as possible. The room was not clean at all - dirt, hair, ants everywhere. The plugs are hit or miss for what work. The shower is what made us eventually leave for another hotel. If you turn the shower on, water would come gushing out at the base of the step to enter the shower. We reported this to the front desk and they said there were no vacant rooms that did not have maintenance problems (!). Their solution was to give us a bunch of towels to put on the floor and, presumably, just flood the bathroom. This is one of the most insane things I've ever seen a hotel suggest. After telling them we wanted to leave, they magically decided a room with a maintenance problem was actually fixed. We said absolutely not and requested a full refund. They reluctantly agreed and tried to talk us out saying it would take awhile to refund. There was no way we could comfortably stay there so we left. After time had passed, they still had not issued a refund as agreed upon. I sent them an email which they did not answer. I reported this charge to my credit card company, which was much more effective than attempting to contact these con men. After several days they replied and asked for the same exact details that we gave them when we signed in. This never resulted in a credit from the hotel. Thank goodness my credit card is reputable, but this hotel sure as heck is not. In all my travels, I have rarely encountered a dump that tries to scam people like this. The pictures you see in these reviews are either fake or from a time when this hotel used to be run properly. They do not represent the hotel in its current state. We went over to the Novotel for only a few more USD a night. The vast chasm in quality was so enormous. Do yourself a favor and book somewhere else. I recommend the Novotel Providencia but you could likely find a better hotel almost anywhere else in the city. You can see I have many reviews and most positive. I do not take one star reviews lightly, but travelers need to be aware of this trap. Do not stay here."

Hotel Sonetto

"good ..."

Casa de Amélie

Lib Hotel Bellavista

"When we got dropped off, our taxi driver warned us that this was a dangerous area. We then looked across and there were 8 armed police on the corner of the street monitoring a bloc party. This went on until 4am, we had no sleep at all, and to top it all off, even the staff on reception said "this is very dangerous area, don't be surprised if you get watched in case people get your phone or money". Had a booking for three nights, only stayed one - but of course all the owner cared about was 'no refund, no refund'. Do not stay in this area."

Hotel Sonetto

"We chose the Hotel Parliament (also called Soneto) solely for its location, after examining the photos. There are other hotels with similar prices, but further away. Attention, the hotel is not in Providencia but in Recoleta. Everyone who lives or works in the region is afraid to go out after 6pm because they think it is dangerous and recommend a lot of caution. The region is deserted, it's worth finding a place near Pedro de Valdivia. *Attention* if you are renting a car, there is no parking and don't even think about leaving it on the street. Decolar's advertising says that there is parking, but when we got there we only heard a resounding “No” from the manager who was not at all helpful and so I had to make do on the first day. I went to leave the car in the public parking lot in Lastarria, there is no open parking nearby. Nearby car parks open at 8am and close at 6pm. Twice it was necessary to leave in the early hours of the morning, walking 1.5km to get the car, due to flight times that had already been closed, trusting that there was paid parking on site. I did this until I discovered, in the middle of the night, a shell station on the back street that allowed you to leave your car until 8:30 pm, but only pick it up at 7:00 am, in fact the price is soooo much lower than the other parking lots, which are very expensive. Photos of the room do not correspond to the advertisement, our room was in a corner with no light in the corridor, there was no view of anything, opening the window there was a kind of very run-down tenement, the bathroom was missing a glass in the tilt, that is, it was open to anyone. animal enters, we are without hot water for a day and a half. Think about taking a shower at 5 degrees and feeling like 2! The ceiling is a styrofoam wire. Cleaning has to be requested, it's not available every day. The breakfast is poor, the hotel has a restaurant inside and on the only day we decided to give it a chance, we arrived at 8:50 pm to eat and the kitchen had already closed, that is, there we go at night and walk to the Bella courtyard View is great by the way. There, try the food at Fuente do Chilena and the Venezuelan restaurant. The only two things that were good at the hotel were the service from two girls at reception and the girls at breakfast in the hotel's restaurant. Buy water and leave it in your room, in the hotel it's a robbery. There is a market on the back street and next to the lighthouse a small grocery store where you can buy pre-made chips, of course, won."