Dear Tingbao:
We are very glad that you have chosen to stay in the hotels under the Deting brand among numerous hotel brands.
The hotel adheres to the business philosophy of "operating with integrity, providing family-like service and treating each other sincerely". It hopes to convey the culture of "love" and "respect". We hope that we are not just a hotel, but also a hotel that can promote kindness and lead the public.
We advocate treating customers and employees wholeheartedly. We hope to lead employees to carry forward the spirits of sincerity, bravery, trust, simplicity and kindness, and get rid of the human natures of selfishness, hypocrisy, jealousy, greed and arrogance. We hope that what you see, hear and feel in Deting are all positive, sunny and full of love, and that what you eat and experience in Deting are all of high quality. We believe that only with a firm craftsmanship spirit can we survive in the market for a long time, and word-of-mouth is the way to establish ourselves in the world. We also believe that all users staying in Deting can feel the original intention and dedication of Deting. We also sincerely wish that more people will feel joy and happiness because of staying in Deting.
Currently, the hotels of Deting Group are divided into two brands, namely Deting and Dianchali, which are respectively located in Kunming, Lijiang and Pu'er regions. If you have any needs, you can contact the front desk.
All the partners of Deting Group welcome you home. We look forward to your experiencing the warmth like that at home during your stay in Deting and leaving unforgettable memories during this journey.
Sincerely yours,
All the partners of Deting Group
"It truly is a case of 'you get what you pay for'; this hotel is excellent in every aspect. When checking in, the male staff member was very patient, and the female staff next to him even offered us tea. The front desk had complimentary water, fruit, and snacks (thoughtfully provided with napkins), all available for guests to take.
Upon entering the room, I gathered some dirty clothes. I called the front desk, and someone promptly came to collect them, asking about my washing preferences and whether I wanted them delivered back to the room or left at the front desk. I assumed they would be returned that same evening, as I was checking out early the next morning. I called the front desk again, and to my surprise, they quickly had a delivery robot bring them back to the room. The clothes were still warm when I received them!
The room also provided a bathtub liner, bubble bath products, and disposable face towels, which was a very thoughtful touch. All the drinks in the mini-fridge were complimentary.
Due to my itinerary, I didn't get to enjoy lunch, but breakfast was incredibly rich, even offering double-skin milk pudding and Guilinggao (tortoise jelly). The late-night supper, starting at 7:30 PM, was especially a thoughtful addition.
There was a particularly wonderful young woman at the front desk; I regret not noting her name on her nametag. She was small and slender, but she helped carry my luggage, both at check-in and check-out, even lifting it into the car. She was truly amazing. You could also find frangipani flowers that had fallen from the trees next to the lobby.
This one-night stay was incredibly worthwhile, and the experience was fantastic. Every staff member I encountered was courteous and attentive. If I ever have the chance to visit Yunnan again, I will definitely choose Deting Hotel."