GGuest UserThe room facilities are complete, the hotel restaurant is also very cost-effective, the service attitude and ability are very good, the location is good, very close to the supermarket, it is a very cost-effective choice in Bogota
GGuest Userfantastic breakfast, helpful staff as we were travelling with an infant. The surrounding area of the hotel is perfect for running or walking in the park. Close by shopping market within walking distance for food or basic staff. Quiet location respect the busy city and perfect for resting after a day out. Common areas inside the hotel were perfect for relaxing. Unfortunately the last floor with the gym was under renovation and we couldn't use it but we will come back as it has been an overall great staying.
SSofia EugeniaFirst room was very dirty, floors not cleaned, shower did not drain, shower head sprayed everywhere and was not located per our request.
Second room was better but overall maintenance in the rooms lacking. Toilet water connection leaking for some time, sink leaking, closet door did not function well, water damage throughout bathroom area.
Staff overall were okay, restaurant staff were really good and we enjoyed the happy hour food and drinks.
Location is excellent in terms of available restaurants and other serviced.
JJoy33My stay at Joy Hostel was excellent. The capsules are soundproof and very comfortable. The entire place, including the bathrooms, is spotless. The staff are exceptionally kind and helpful—from reception to cleaners to kitchen. The meals are delicious, and the hostel offers great activities like yoga, karaoke, and parties.
The location is perfect—walkable to supermarkets, pharmacies, restaurants, bars, and a big mall. The atmosphere is safe and friendly, and the Wi-Fi is good.
Wishlist: It would be even better if a hairdryer were available.
GGuest UserThis is a very new, beautiful, and sophisticated hotel. The rooms are very modern in design and layout. The hotel is spacious and bright, the breakfast buffet is varied and high-quality, and the space is beautifully designed! I'll definitely stay here again next time I'm in Bogotá.
AAnonymous UserThe most satisfying thing about the hotel is security. This street at the entrance of the hotel leads directly to Bolivarian Square. The street is a street stall. There is no stall at the entrance of the hotel. There are no artists and no homeless people. There are police fences around the alley.
Hotel breakfast is good, there is hot water, in the courtyard of the colonial mark, the atmosphere is good.
The only downside is that the room facilities are a bit old. The decoration style is old-fashioned.
The price is a bit expensive (stay for 3 nights, more than 800 yuan for one night).
HHosanGood location in a safe neighbourhood. Many restaurants in walking distance. Face recognition entry works like a charm. Staff is custeous and very responsive through WhatsApp.
The room does not have air conditioning, not that its a big problem for us as we stayed during winter. The temperature for the shower was tricky to regulate, went from cold to hot intermittently. Staff managed to play with the water heater to get the fluctuation down to an acceptable level. Hope the problem was only for the room we stayed.
The floor could do with a proper cleaning. Found long hair in different parts of the floor.
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)