Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
130 reviews
8.8/10
1 night
From NZD 142
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9.2/10
Great
AAnonymous UserRecommended by a client, this hotel is conveniently located about 8 km from the airport, a roughly 20-minute ride-hail away. Getting to surrounding areas by taxi or ride-share is also very convenient. With a police station directly across the street, I felt incredibly safe and secure! P.S. Just a heads-up: many areas in the city center are currently under road and subway construction, leading to significant traffic congestion.
XXiejunwen sevenLocated in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
MMkeMic90This is the 2nd time in two years we stayed at this hotel for interviews at the US Embassy. It’s a 15 minute drive from the airport.
Staff is very professional, attentive and helpful. The hotel offers free breakfast buffet. The buffet is a variety of Colombian food as well as breakfast favorites. The hotel’s restaurant has excellent menu. They offer some traditional Colombian food but with their own modern signature. The hotel offers free transportation to and from the airport. The drivers are professional wearing shirts, ties and sport coats.great experience at this hotel. downstairs form the hotel are many different restaurants, bar and casino. There are 2 large shopping mall within 15 minute walk too.
AAnonymous UserThe most satisfying thing about the hotel is security. This street at the entrance of the hotel leads directly to Bolivarian Square. The street is a street stall. There is no stall at the entrance of the hotel. There are no artists and no homeless people. There are police fences around the alley.
Hotel breakfast is good, there is hot water, in the courtyard of the colonial mark, the atmosphere is good.
The only downside is that the room facilities are a bit old. The decoration style is old-fashioned.
The price is a bit expensive (stay for 3 nights, more than 800 yuan for one night).
AAmybellI had always felt very good in this hotel, everyone had been so kind and respectful until today, December 3, 2023, at checkout, when the vulgar and unpleasant receptionist faced a mistake that we did not make, because according to her the payment was not I had made prior to check in I was going to call the police, the day we entered we asked if the payment had been made and they told us yes. We then proposed that they send us a payment link but they did not do it and they did not do it, instead this woman behaved like a vegetable seller, yelling at us and entertaining us in front of the other guests who were checking out, she is definitely not a suitable person To deal with humans, he knows no decency, much less customer service. An efficient and respectful person is supposed to be at a reception, but this lady does not have an iota of decency or education. Well on the other hand I want to give a special recognition to the girl in charge of the restaurant Dyana who should be in a position as reception since she is the most decent and kind person, always attentive to everything and with all her charisma she gets my 10/10 , this is quality staff, the same for Carlos, the bellboy who is full of kindness and efficiency. I recommend you be more efficient in providing. Several payment alternatives were provided to its clients, on a Sunday there was no one to enable a payment link or anyone to monitor the hotel's security.
GGuest UserThe best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful.
The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies.
Other than the above, the location is very good, conveneint and safe.
HHosanGood location in a safe neighbourhood. Many restaurants in walking distance. Face recognition entry works like a charm. Staff is custeous and very responsive through WhatsApp.
The room does not have air conditioning, not that its a big problem for us as we stayed during winter. The temperature for the shower was tricky to regulate, went from cold to hot intermittently. Staff managed to play with the water heater to get the fluctuation down to an acceptable level. Hope the problem was only for the room we stayed.
The floor could do with a proper cleaning. Found long hair in different parts of the floor.
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)