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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
118 reviews
8.9/10
1 night
From SAR 407
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9.1/10
Great
AAnonymous UserThe hotel boasts a good location, conveniently close to the airport. Situated directly across from a police station and seemingly surrounded by upscale residential areas, the security felt excellent. A large shopping mall is also just a 10-minute walk away. Breakfast was quite good, with options that suited local palates well. The hotel restaurant also offered very generous portion sizes for meals. However, the cleanliness was a slight concern. During my multi-night stay, I woke up on two separate nights to use the bathroom and unfortunately spotted cockroaches.
XXiejunwen sevenLocated in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
SSoulfulExplorerThe Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
AAmybellI had always felt very good in this hotel, everyone had been so kind and respectful until today, December 3, 2023, at checkout, when the vulgar and unpleasant receptionist faced a mistake that we did not make, because according to her the payment was not I had made prior to check in I was going to call the police, the day we entered we asked if the payment had been made and they told us yes. We then proposed that they send us a payment link but they did not do it and they did not do it, instead this woman behaved like a vegetable seller, yelling at us and entertaining us in front of the other guests who were checking out, she is definitely not a suitable person To deal with humans, he knows no decency, much less customer service. An efficient and respectful person is supposed to be at a reception, but this lady does not have an iota of decency or education. Well on the other hand I want to give a special recognition to the girl in charge of the restaurant Dyana who should be in a position as reception since she is the most decent and kind person, always attentive to everything and with all her charisma she gets my 10/10 , this is quality staff, the same for Carlos, the bellboy who is full of kindness and efficiency. I recommend you be more efficient in providing. Several payment alternatives were provided to its clients, on a Sunday there was no one to enable a payment link or anyone to monitor the hotel's security.
GGuest UserThe best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful.
The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies.
Other than the above, the location is very good, conveneint and safe.
AAnonymous UserThe most satisfying thing about the hotel is security. This street at the entrance of the hotel leads directly to Bolivarian Square. The street is a street stall. There is no stall at the entrance of the hotel. There are no artists and no homeless people. There are police fences around the alley.
Hotel breakfast is good, there is hot water, in the courtyard of the colonial mark, the atmosphere is good.
The only downside is that the room facilities are a bit old. The decoration style is old-fashioned.
The price is a bit expensive (stay for 3 nights, more than 800 yuan for one night).
AAmybellOur experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)