Browse reviews and ratings from real guests to find the 4-star Tokyo hotels that suits your needs.
Posted on May 5, 2026|Queen Room
Guest User
Park Hotel Tokyo truly exceeded every expectation I had — and then some. I spent 9 unforgettable nights here, and I can confidently say this is one of the best hotel experiences I’ve ever had. Without a second thought, I will be coming back on my next trip to Tokyo.
From the very first moment, the level of service was exceptional. Every interaction with the staff felt warm, genuine, and thoughtful — they truly go above and beyond to make your stay comfortable and memorable. The attention to detail is simply outstanding.
The views deserve a special mention. Even though my room didn’t face Tokyo Tower, the scenery was absolutely breathtaking at all times of the day — morning, afternoon, and night. I honestly found myself wanting to capture every moment on camera. And for those who dream of seeing Tokyo Tower — it is beautifully visible right from the lobby, creating a stunning and iconic atmosphere.
Breakfasts were delicious and consistently satisfying. While the selection didn’t change much day to day, it didn’t matter at all — I found my perfect morning set and looked forward to it every single day.
Housekeeping is incredibly flexible, which I really appreciated. You can choose a full cleaning service or opt for an eco-friendly option where towels are refreshed and water is replenished without a full clean — a great touch depending on your needs.
Another very convenient feature is the laundry service. The hotel offers both professional laundry and self-service washing machines (located on 27th and 28th floors). I personally used the coin-operated machines, and everything worked perfectly — washing and drying were quick and efficient.
The location is simply unbeatable. It’s incredibly well-connected — whether you prefer JR lines, metro, or other transport options, everything is easily accessible. Getting anywhere in Tokyo was smooth and stress-free. This was actually my first time in Japan, and before the trip I was worried I wouldn’t understand the transport system and would rely on taxis. In reality, I figured it out almost immediately — and thanks to the hotel’s perfect location, I didn’t take a taxi even once.
One of the most unique aspects of this hotel is that it’s also an art hotel — almost like a museum. There are fascinating artworks and exhibitions throughout the floors and common areas. If you’re into art, you can even explore guided experiences. Even without that, just walking around and discovering the pieces was a beautiful experience in itself.
If I could give this hotel 100 stars, I absolutely would. Thank you to the entire team for making my stay in Tokyo so special. You played a huge role in creating unforgettable memories, and I’m incredibly grateful.
Absolutely in love. Million stars 🌟🌟🌟🌟🌟
Show more
Price per night from:CAD 434
Posted on Sep 6, 2026|Queen Room
Guest User
Location: Super convenient, right across the street from the JR Suidobashi Station West Exit. There's a large shopping mall about a 6-7 minute walk from the hotel.
Facilities: The overall environment is clean and well-designed. The mattress is comfortable, and I was particularly impressed with the showerhead – the dense stream of water effectively washed away all my fatigue.
Service: The service is excellent. The hotel provides toothbrushes, razors, shower caps, and other items that guests can pick up freely from the first floor without any restrictions. There are coin-operated washing machines, dryers, and an ice machine on the 3rd and 4th floors. On the 5th floor, there's a vending machine and a microwave, with disposable plates and spoons readily available next to it. You can feel the thoughtfulness everywhere.
Show more
Price per night from:CAD 176
Posted on Oct 5, 2026|Single Room Smoking
Guest UserI had a great stay and honestly have very little to complain about, so I’m giving the hotel a full score. The only downside is that prices can get extremely high during holidays, but that is more about peak-season pricing in Tokyo than a problem with the hotel itself.
The hotel is very foreigner-friendly. A large number of the staff speak English, and I was able to communicate in English almost without any difficulty throughout my stay. Everyone I interacted with was polite and helpful.
The breakfast was particularly impressive. There was a wide variety of food, and they didn’t simply serve exactly the same dishes every day. There were new dishes to try each morning, the food tasted fresh, and the hotel also offered some of its own specialties. This made breakfast much more enjoyable, especially for a multi-night stay.
The location is also extremely convenient, particularly for international travelers who rely on public transportation to explore Tokyo.
Overall, aside from the high prices during holidays, I had no real complaints about the hotel itself. I would definitely consider staying here again when the price is reasonable.
Show more
Price per night from:CAD 194
Posted on Aug 15, 2026|Deluxe Twin Room, Non Smoking (3P)
Guest UserThe hotel's location is so-so. It's close to Shinjuku Station, but if you want to go to the bustling shopping areas, you have to go up and down a big staircase, which was a bit tiring for my family. There's a convenience store downstairs, which is very handy for buying things. There's a water dispenser in the hallway, but I didn't drink the hotel's water, and there was no free bottled water. Other than that, everything else was pretty good. This hotel's cleaning policy is the opposite of the one we stayed at in Osaka. In Osaka, you had to put a sign on the door if you wanted your room cleaned, but here, you only put a sign on the door if you *don't* want it cleaned; otherwise, they'll come in and clean it for you. We also paid a 1500 yen tax upon check-in.
Show more
Price per night from:CAD 518
Posted on Oct 8, 2026|Oriental Hollywood Twin Room
Pattie NoticeHotel Oriental Express Tokyo Kamata
We stayed at Hotel Oriental Express Tokyo Kamata for two nights, and this was actually a last-minute find under rather unexpected circumstances.
Our flight from Tokyo to Jakarta was cancelled due to a volcanic eruption near Jakarta, so we suddenly needed to find a hotel while we were still waiting in the immigration queue after arriving in Tokyo. Since we knew we would eventually need to return to Haneda Airport, we specifically looked for somewhere that was reasonably close to the airport.
Fortunately, we came across Hotel Oriental Express Tokyo Kamata, and it turned out to be a pleasant surprise.
First impression
The hotel is modern, clean, and nicely designed. It is tucked away in a quieter alley, so you might not immediately notice it from the main road.
Considering that we booked it at the very last minute, we were pleasantly surprised by how nice and well maintained the hotel was.
Location & accessibility
The location worked quite well for our situation, especially since we were looking for somewhere relatively close to Haneda Airport.
The nearest station is approximately 6–10 minutes away on foot, including crossing the main road. It was still quite manageable, even with luggage.
For travellers who need to stay near Haneda Airport, particularly for a short stopover or an unexpected overnight stay, I think the location is worth considering.
The room & facilities
As expected from a typical Japanese hotel, the room was relatively compact, but it was clean, modern, and well maintained.
The bed was comfortable, which was important after such an unexpectedly stressful travel day. The bathroom was also clean and appeared relatively new.
Our room did not have a kitchen, which was perfectly fine for a short two-night stay. We also didn’t have much time to explore all the hotel’s facilities, so this review is mainly based on our room and the things we personally used during our stay.
However, the hotel does provide some very useful shared facilities, including microwaves, washing machines, and an ice maker. I found these particularly convenient, especially for travellers staying for a few days or dealing with an unexpected change of plans.
The little things I noticed
This is probably what made the hotel more memorable to me.
The hotel has a locomotive train as part of its design, which fits perfectly with the Oriental Express concept. 🚂 I thought this was a lovely touch and gave the hotel a little more character than a typical modern business hotel.
I also noticed that each floor has its own story, which is displayed in the lobby area with information about the floor’s theme. It was a small detail, but I enjoyed seeing that the hotel had put some thought into creating its own identity rather than simply being a place to sleep.
Overall
For a hotel we booked at the last minute because of an unexpected flight cancellation, we were pleasantly surprised by our stay.
The hotel is clean, modern, comfortable, reasonably close to Haneda Airport, and has some thoughtful facilities that make a short stay easier.
If you’re simply transiting through Tokyo via Haneda Airport, or looking for a comfortable place to stay when your time in Tokyo is limited, I think Hotel Oriental Express Tokyo Kamata is definitely worth putting on your list.
For me, if I find myself in Tokyo again with limited time, I would happily stay here again.
Show more
Price per night from:CAD 101
Posted on Sep 7, 2026|Single
Guest UserAlthough the room was small, it was perfectly adequate for one person, and the compact space actually made me feel more secure. The hotel's location in the heart of Ginza is absolutely excellent. It's within walking distance of major department stores and luxury boutiques, and there are plenty of restaurants and convenience stores nearby, making it super convenient.
Show more
Price per night from:CAD 136
Posted on Aug 28, 2026|Japanese Western Style Room
Lin lin lThis is my second time staying here, and it's a relatively new hotel. We booked a Japanese/Western style room which was spacious, and from the high floor, we could overlook Tokyo Bay. The hotel is right next to the Ariake Garden shopping complex, making dining, entertainment, and shopping very convenient. There's a free shuttle bus to Ginza on the first floor of Ariake Garden. The subway station is a 10-minute walk away. For the limousine bus to Haneda Airport, you need to book in advance on their official website. The only minor drawback is that the air conditioning in the room is noisy in the summer, which might affect sleep quality for those sensitive to sound.
Show more
Price per night from:CAD 161
Posted on Jul 24, 2026|Superior Double Room-Non-Smoking
ZenchenkoOverall, the hotel left a pleasant impression. The location is excellent: there are several metro stations nearby, making it very convenient to get to any part of Tokyo.
The breakfasts were tasty and varied – that's one of the hotel's main advantages.
The room turned out to be quite small, which is expected for Tokyo, but there wasn't much free space. Also, the duvet cover was a bit surprising – it had a very unusual design and wasn't very convenient to use.
A particular downside was the air conditioning. Over four nights, I couldn't manage to set a comfortable temperature: either the room was too cold, or the air conditioner barely blew at all. I couldn't find a happy medium.
Otherwise, the hotel is good, especially if a convenient location and a good breakfast are important to you.
Show more
Price per night from:CAD 254
Posted on Sep 28, 2026|Renewal Deluxe Single Room
Kucinta SetiaI have to get staff assistance of Tokyo Bay Ariake Washington Hotel to store my luggage as I arrived at 9.25 am for the Tourism EXPO Japan exhibition. I also need staff assistance to check me in as I am not a Fujita member of the hotel.
Tokyo Bay Ariake Washington Hotel is strategically located as the nearest hotel to Tokyo Big Sight. Airport Limousine stops at this hotel to pick up guests for Haneda and Narita. The hotel is also located along the flight path from Haneda to other airports in Japan and the world as I can see planes flying overhead above my room and next to the lift on the top level. I also can see flocks of birds flying beyond Tokyo Big Sight.
During my stay, my USB-C charger did not work. The staff lent me the hotel's USB-C charger. Shortly, I learnt that the hotel's convenience store and later the hotel's miscellaneous item dispenser machine sell USB-C chargers. In the end, I decided to buy both USB-C chargers from the convenience store and dispenser machine with one as a back-up.
A USB-C charger from the dispenser machine costs only 200 Yen!
Complimentary breakfast at the George Town Restaurant consists of fish, salad, brown rice, fruits and many more. I am satisfied with the breakfast options but the restaurant does not serve dinner. The McDonald's Restaurant in the same building sells cheaper meals.
The amenity bar near the reception has an assortment of free toiletries including small body towels, razors, toothbrushes and toothpaste for use in the room.
I will stay at Tokyo Bay Ariake Washington Hotel again for plane-spotting and EXPO attendance purposes.
Show more
Price per night from:CAD 105
Posted on Sep 11, 2026|Two Beds Bunk Room Non Smoking
juicyplumThe only downside is that it's a bit far from public transportation, about a 10-minute walk. The room, though small, was well-equipped, and we could even do some simple cooking. Our family of four slept quite comfortably, and the bedding and pillows were great.
Show more
Price per night from:CAD 146