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9.5/10
Amazing
GGuest UserI am very grateful for the opportunity to stay this hotel, mainly because of the CCIM conference held here. However, since I registered a bit late, I wasn’t able to get the special discount. The check out service man is excellent. The staff guided and assist me, I believe this is the great example of what makes a hotel truly outstanding.
Hotel near Downtown Houston, Houston 62.5% of visitors choose this area
Price per night from:INR 18,600
9.2/10
Great
刘刘白子_lssGreat Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve
I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated.
The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere.
That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through.
Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used.
Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.
KKingHuckI recently stayed at this hotel and overall had a pleasant experience. The location was convenient, the staff was friendly and accommodating, and the room was clean and comfortable. However, I was a bit disappointed with the amenities, particularly the weight room. The weight room was small and outdated, with limited equipment and not well-maintained. As someone who enjoys working out during my travels, I found the lack of quality fitness facilities to be a downside.
Despite this, I still enjoyed my stay at the hotel due to its other positive attributes. The on-site restaurant served delicious food, the complimentary breakfast was a nice touch, and the room service was prompt and efficient. If the hotel could invest in upgrading their weight room and fitness facilities, it would greatly enhance the overall guest experience. I would consider staying here again in the future, but hope to see improvements in this area.”
MM41661****This trip was mainly for a business trip and a trip to NASA, so I rented a car for the whole trip. The hotel has a parking lot and the scenery outside the window is very good, especially at sunrise. The hotel here is relatively close to the highway entrance, so I went to Houston. Very convenient and quite quiet at night. There is a self-service washing machine and a swimming pool.
Hotel near The Galleria, Houston 16.7% of visitors choose this area
Price per night from:INR 11,825
8.7/10
Very Good
LLaodangqingyunA very good hotel, clean, well-equipped, and reasonably priced. There are many restaurants and shopping malls nearby, which is very convenient. The only thing is that the parking fee of $50 is more expensive.
Facilities: good
Health: good
Good environment
good service
Hotel near The Galleria, Houston 16.7% of visitors choose this area
Price per night from:INR 18,851
8.0/10
Very Good
GGuest UserOverall, the hotel was good. Given Houston's reputation for safety issues, the secure, key-card accessed indoor parking garage was a significant advantage. A crucial warning: car break-ins are very common in this area, so absolutely never leave any valuables or bags in your car, even for a short period. The hotel staff were also very friendly and helpful.
DDaniel Lam99The hotel is conveniently located and has easy parking. Check-in was quick, the front desk staff was warm and considerate, efficient, and arranged rooms according to check-in requirements.
The room was reasonably laid out, clean and tidy, and the bedding was comfortable, which helped with sleep.
GGuest UserThe elevator did not work so we had to use the stairs with our luggage. We had an elderly couple in our party.
I had also paid for my trip through the booking company and I was charged again. I had to wait about 2wks until I was finally refunded.