International Hotel Casino & Tower Suites

"We arrived at the hotel with an extended family, we took 5 rooms in the hotel on a half board basis. The reception staff provided terrible and unpleasant service. The level of cleanliness in the rooms smells of sewage, we were sitting in the pool when 3 boys came in a bully way and wanted to charge us 100 euros for snacks and drinks that we brought with us,"

Astor Garden Hotel

"Nice hotel and good breakfast, the inly problem is to many insects in the room and also the window door need to be fixed before the guest is coming to the room."

Villa Chinka by Astor Garden Hotel - Adults Only

"Beautiful place with amazing staff and cool chilled atmosphere, the place has the right balance between chic and relaxed, the owners made amazing job by keeping the place familial and at the same time professional, they sent a cake for my partner’s birthday which was a nice and thoughtful, the food in all the restaurants is outstanding and the staff will do anything to make the customer happy, the restaurant next door more is also amazing and is a must try."

The Palace Hotel, Sunny Day

"Spacious room, spectacular view, warm welcome, very nice SPA center and swimming pool with hot mineral water. Conference hall and options for a nice coffee break. You can easily visit the city of Varna during your stay."

Hotel Slavey - All Inclusive

"Everything was fine, from the transfer to the food. EXCEPT: Guests pile TOO MUCH food onto their plates, so the buffet empties quickly. Then they leave half of it behind – pure waste!! Tip: Someone should be behind the buffet... Can't they use disposable cups??? So much plastic is thrown away every day... for an all-inclusive package, that's a lot!!! It's a shame there was no evening entertainment. The staff were friendly enough, but the beds weren't made."

Hotel Perunika

"Ok for 3 stars"

Hotel Regina

"I am writing to express my deep dissatisfaction with the experience we encountered at your hotel, Royal Hotel, on 26th August 2024. Our troubles began as soon as we arrived. We had anticipated that parking would be available as part of our stay at a four-star hotel, but instead, we were surprised to find that we had to pay an additional 20 BGN for parking. Although we were unhappy with this unexpected charge, we eventually paid it and hoped to move on and enjoy our holiday. Unfortunately, the problems only escalated from there. When we arrived at the canteen for our scheduled check-in at 2:00 PM, we were met with a long, chaotic queue. We were forced to wait nearly an hour to check in, which is completely unacceptable. When I questioned the staff about the delay, they cited being short-staffed and claimed this situation was unprecedented, despite knowing the exact number of guests expected that day. Such poor planning and lack of organization are inexcusable for a hotel that advertises itself as four stars. After enduring the frustrating check-in process, we encountered yet another inconvenience: the elevator. We had to wait an additional 10 minutes just to get into an elevator. This delay, coupled with our already frayed patience, made for a terrible start to our stay. Upon finally entering our room, we were horrified to find the beds in a dreadful condition, ripped apart and looking like they had been through a disaster. This level of neglect is shocking and completely unacceptable. We decided to have lunch by the beach, which was decent but unremarkable. However, dinner at your hotel was the worst decision we could have made. Despite paying for an all-inclusive package, the food quality was abysmal. The food was unlabeled, looked unappetizing, and appeared as though it had been carelessly thrown together. To make matters worse, both of us experienced stomach issues after eating, leading us to question the hygiene standards of your kitchen. It is absolutely appalling that a hotel of your supposed standard could provide such poor service and amenities. The state of the food alone is enough to warrant serious concern. It is shocking that this establishment is allowed to operate and even more so that it has been given a four-star rating. I am requesting an immediate investigation into these issues and a full refund for the distress and inconvenience we have endured."

BSA Holiday Park Hotel - All Inclusive

"We stayed here for 1 week in September 2025 and overall the experience was good. Facilities: Excellent. The rooms have a/c at no extra cost and rooms are large with the usual TV that we never turned on. There are hair dryers in the bathrooms and the rooms and bathrooms are cleaned daily. There's also a small fridge in the rooms. There are 2 bars; one by the pool and another in the lobby, both serving good quality local drinks as well as premium brands. The prices for premium drinks are significantly lower than the strip. The pool area is an absolute sun trap. Even when windy there's barely a breeze and most of the many sunbeds are in the sun all day. There's also a shaded seating area. Food and drink: Good I can't fault the all inclusive drinks selection. Cocktails, beer and spirits are better than many places we've stayed and spirits are served in generous measures. What let's the hotel down slightly is the food. It's not that there's a lack of choice or that it's local cuisine, the issue is that the hot food simply isn't hot. However, this seems to be a cultural thing. Most of the guests were Bulgarian and Romanian and whilst we made use of the microwave to get our food piping hot, we didn't see a single other guest do the same. Overall: Good The hotel is very clean and most of the staff seem happy enough, especially the guy behind the pool bar. Overall a good holiday and excellent value for money."

Arena Mar Hotel and Spa

"This hotel is overcrowded, which in itself isn't a problem, but as a result, the service is inadequate. The cleanliness of the rooms and especially the bedding is downright substandard. We had sheets with stains. The breakfast was very basic, and the coffee was undrinkable. Fortunately, there was an option for us to spend the time elsewhere."

Astera Hotel & Spa with Free Private Beach

"It was really fun there, i really liked the design of the hotel but what i liked even more was the animator team, specially Savina, she was soo fine, friendly and even if we are from different countries we are still in touch with an exchange of instagram profile. She made my day better every time."

HVD Nympha Hotel - All Inclusive, Private Beach & Free Parking - Adults Only

Hotel Sunrise Golden Sands

"Our stay at the hotel was lovely, we loved every second, especially the animators: Mia, Mimi, Bobi, Ilco and Gabi, they made our holiday perfect, they have so much energy, the kids love them and for sure they know how to include everyone and how to keep them entertained, we hope to see them again next year, we are for sure coming back!!!"