KkhtravelThe hotel's interior decor is stunning, with a strong Japanese feel. The rooms are clean and spacious, featuring a private onsen and yukata. Plus, there are complimentary drinks and snacks. If you check in around 3 PM, you can enjoy a tea ceremony performance with free green tea and snacks. Breakfast offers a wide and delicious selection!
GGuest UserThis stay was in the Pine View room, located in the newer annex. The facilities were new and clean, and the hot spring water quality was excellent. The overall lighting and environment were good. Unfortunately, the shower head was broken. The double bed was made of two single beds pushed together, and the mattresses felt quite old, with a noticeable bump where they joined but a dip in the middle, which made it hard to sleep comfortably. The breakfast offered a decent variety of Chinese and Western options. The staff were friendly and had a good attitude. I'd suggest they pay more attention to the quality control of the bamboo shoots served with the congee; they had a strong rancid smell, as if they'd been sitting for a long time.
VVkwanAwesome hot spring hotel with spectacular view at rooftop pool, movie night and hot spring. Breakfast buffet and spacious room and in room amenities. Highly recommended and definitely will stay there again. Dinner at hotel restaurant because it’s raining, tasty and great service but feel a bit rush with 100 minutes time limit.
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:US$146
8.7/10
JJLun3388Sweetme Hotspring Resort is a fantastic place to unwind and recharge. The location is excellent, just a few minutes’ walk from Xinbeitou Station and conveniently close to many restaurants.
One of the highlights of the stay was the spa experience. Guests can enjoy both the private in-room hot spring and the public spa facilities. The room was clean, spacious, and thoughtfully designed for comfort. Breakfast was another strong point, with a good selection of food to start the day right.
Overall, Sweetme Hotspring Resort delivers a well-rounded experience with great amenities, a prime location, and a relaxing atmosphere. I will definitely come back again.
AAbby KuoThe room was clean and spacious, making for a very comfortable stay. The hotel is ideally located in Shuishe, a stop for the Taiwan Tourist Shuttle, offering convenient transportation while still being quiet. It's just a 10-minute walk to the Sun Moon Lake Visitor Center where you can catch the Taiwan Tourist Shuttle and the round-the-lake bus. Since there aren't many shops or food stalls in Shuishe at night, we chose a room package that included dinner. Both dinner and breakfast were buffet-style at the hotel, allowing us to relax and enjoy, offering great value for money. The in-room bathtub was perfect for a hot soak, which was very convenient. The service was excellent, and both my friend and I were very satisfied. We'd be happy to book this hotel again next time.
GGuest UserOverall, I was quite disappointed.
Right from check-in, the staff couldn't find my reservation, and they even asked for my surname in English, and the number and gender of guests, which was a bit odd.
I noticed a lot of things because I was waiting for my luggage in the lobby for a very long time. The seating area around the art installation in the lobby was dusty, especially the back rows, and the outdoor area was full of fallen leaves.
While I was busy with my child and family arranging crafts, my luggage had already been taken to the room. When I realized I needed my carry-on bag, the staff said they would retrieve it from the room for me (we hadn't even checked into the room yet). I had a carry-on with my child's daily essentials, and my child needed to use the restroom. So, we waited in the lobby for that bag for nearly 20 minutes.
Regarding the other facilities, the welcome tea was incredibly simple. The window in our room had large water stains on the glass (I initially thought it was fog). Below our room, there was an area with weeds and what looked like abandoned moss, which felt out of place. It seemed like the most effort the hotel put in was the gardening, and I couldn't understand why this particular area existed; it was a huge contrast.
Considering all meal costs are extra, it really didn't offer good value for money at all. The food, however, was very good, and the laundry service was a plus. All the staff members were friendly and welcoming.
If the room rates were lower, I might consider revisiting. But if the prices and facilities remain as they are, I won't be returning.
GGuest UserThe bathtub in the room was large, and the water was clean and warm, making for a very comfortable soak. The room size was adequate. The hotel's breakfast was just average, mostly boiled vegetables and cold dishes. Meat-eaters might not find it satisfying. The room thoughtfully provided two bottles of water, the bed firmness was just right, and the soundproofing was excellent, leading to a great night's sleep.
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:US$65
8.4/10
FFS73Except for the location amd pillows, everything was good! Location wise - Quite in to the middle seems like no where. They do provide shuttle service to & fro to the nearest Xin Beitou station 9am - 9pm.
Pillows were too flat even though they provided us with a total of 4. Stacked it up but was still flat. Im like literally sleeping on nothing. My partner's neck was crying for help. Pillows can be improved.
Room was decently clean. Had a good soak with our private in room hot spring water tub. Toilet and shower room were seperated. Water pressure for shower was ok. Can be stronger.
Aircon was ok for all sorts of adjustments.
No amenities provided unless you wanna purchase from them through the reception counter (we brought our own)
Breakfast was decently good spread surprisingly!
Staff were friendly and patient.
Overall stay 👍🏻!
SsorloMy family and I stayed at the Yun Estate Hotel this past December, and we had a truly lovely time. Nestled in a quiet area, the hotel offers the perfect sense of serenity and escape from the usual hustle and bustle.
The absolute highlight of our stay was undoubtedly the accommodation. The room was incredibly spacious, but the game-changer was the private in-room hot spring. It provided a relaxing and enjoyable experience for all of us, and the kids absolutely loved splashing around in the warm water.
We opted to have breakfast delivered to our room, which was a convenient and nice touch in theory. The presentation of the food was absolutely beautiful but it looked way better than it tasted, unfortunately. While the meal wasn't bad, the flavor didn't quite match the high standard of the presentation.
For the little ones, the hotel is a dream. There is a playroom where they can watch movies, as well as a mini race track where they can drive electric cars. To top it off, the unlimited supply of drinks and snacks was a huge hit with them, making the stay feel extra special.
Overall, we had a wonderful experience and are already looking forward to returning in the near future. Highly recommended for families looking for a relaxing retreat.
GGuest UserMy first stay at Yamagata Hotel was fantastic. The two security guards at the entrance were incredibly friendly and welcoming, instantly putting me at ease and lifting my spirits. From the front desk staff to the restaurant servers, housekeeping, and cleaning crew, you could truly feel the meticulous and thoughtful service throughout Yamagata Hotel. The mini-bar and snacks in the room were all complimentary, which was a very generous touch! The hot spring bathtub in every room is huge and incredibly comfortable to soak in – you don't even need to leave the room! Overall, I highly recommend this hotel to anyone looking for a high-quality accommodation experience. It's definitely worth a return visit.
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Price per night from:US$148
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