Muro Hotels with Balcony

The hotel was very clean and had good facilities. The staff was quite friendly. It is a good family hotel but I cannot recommend for a group of friends.

Good hotel for family with kids because there were nonstop events until post 10pm so it’s quite loud and noisy. The bed was not very comfortable-it’s too soft and squeaky and not giving much support for my back. The breakfast was great, very delicious and healthy and all the fruits were super fresh and sweet and juicy.

Nice hotel to start and return from your bike ride. Meal was delicious considering most people were on half board. Great breakfast and even better dinner. Bigger tables for the group of friends would be nice and juice dispensers should be reconsidered - too many people waiting..

In one word, amazing!!! Perfection of a clean hotel, great staff, perfect location, large and beautiful rooms, I will definitely return to this hotel.

We had an absolutely wonderful stay at Iberostar Waves Alcudia Park! From the moment we arrived, everything exceeded our expectations. The hotel is beautifully maintained, with great facilities, a fantastic location, and a welcoming atmosphere that made us feel relaxed right away. There were also plenty of activities for both kids and adults during the day, which made our stay even more enjoyable. The kids loved the fun and engaging programs, while we appreciated the variety of options available for adults as well – there was always something to do, whether you wanted to stay active or just relax and enjoy the atmosphere. A very special thank you to Yane at reception, who truly made our experience unforgettable. Her kindness, professionalism, and warm attitude stood out from the start. She went above and beyond to make us feel welcome and taken care of throughout our stay. We were also incredibly touched by the surprise arranged for my birthday – it was such a thoughtful gesture and made the celebration even more special. It’s these little details that make a big difference and turn a great holiday into an amazing one. Thank you to the entire team for creating such a memorable experience. We will definitely be back!

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food. However, the overall experience was disappointing. The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it. There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved. Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice. Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained. Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de

Very nice hotel, attentive and very smiling staff. The rooms are large with a kitchenette and quality bedding. An improvement is desirable in terms of the quality and taste of the food offered.