Service was the best of the best. Rooms are clean, neat, charming and spacious. Complimentary breakfast with tea, coffee and juice was offered. The owner went out of their way to provide all the information needed to make our stay pleasant in Merida.
The location was great, and we enjoyed the free breakfast in the morning (muffin and coffee). The only annoying thing was that there is noise and light coming into the room. All the rooms are on the side of the pool so as people pass by or swim in the pool, it gets noisy fast.
I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
Beautiful, charming hotel, a bit dated. Large rooms, good restaurants, and good room service. Underground parking with no elevator and a bad sewer smell.
The hotel was well-located and the staff were kind. Unfortunately, the shower drain was not properly installed and sewage gases would fill the whole hotel room. The hotel cleaners tried to mask the odour by liberally spraying a room deodorizer. The pool, although shallow, was perfect for cooling off.
Breakfast is different tomorrow, very rich. The location is also very good, just five minutes walk to the center of the square. Day trips can be booked directly at the hotel reception.
The room was lovely and big. Mirasol and Elizabeth were very kind and professional. Mirasol helped me with my bags and arranged a switch of my room when the hot water was not working. I was told it was working again in that room the next day. Great location. Make sure you request a room towards the back as I understand the rooms at the front can be noisy at night. Would recommend
There are multiple promotions and discounts all year round for Trip.com users . Please check the promotions page to see what promotions are available now on Trip.com.
Which hotels with fitness facilities in Merida are popular?