Tha Mai Hotels with Balcony

If you dont have to wait 35 minutes for your room to be ready. If there was a comfortable chair in the room instead of two straight backed ones. If the golf cart wasn’t out of order after dinner to take you back to your room 100 meters away. If the cushions for the lounges at the pool were available instead of having to lie on hard wood. Very hard wood. The cushions and pillows were stacked up and wrapped in plastic covering even though it was a sunny day. All day. If the food was more than just OK at the pool side restaurant. The power failure was not the fault of the hotel but it’s still a long way down from floor 8. If the fifth floor rooftop bar that is listed actually was open. If the massage was actually available as listed. Overall this is a nice enough place but it just needs to address some of these minor issues that perhaps individually are not important but that cumulatively add up to a sometimes frustrating stay.

My wife and I stayed 3 nights from December 30th. Positives first, we had a pool access room which was great, the pool was very good and the resort generally good. Nice beach which they appear to clean which should be mandatory for all beach hotels, but so few actually do. The negatives are all food, beverage and service related. Breakfast generally was very poor, my omelette on the first day was cooked by a girl who was clearly being taught on the job, it was awful. On NY day we received a call in the room saying breakfast was extended from 9.30 until 10 am, we got there at 9.35 and both the Omelette station (yes i was prepared to try again) and Fried Egg stations were closed so we could not get either. I was offered 2 fried eggs both of which were stone cold. On our first night i bought their last bottle of a particularly good Red wine (THB2100) we wanted on NY Eve to go with a Steak we had seen on the menu. On NY Eve at 7.30 pm the wine came to the table to breath and we shortly afterwards tried to order, Starting with the Steak, this was sold out, we then tried to order 4 other items which would go with the wine, non of which they had. We ended up with a Chicken dish which neither paired well with the wine or tasted nice. Whilst there were some senior staff, many were no more than children, and whilst polite, they had no idea of service. Trying to order a vodka and Coke was a particularly interesting experience. No Gin and Tonic and only 2 Beers to choose from. I place no blame on the young staff, the blame is entirely aimed at the management and whoever is responsible for teaching them, or not in this case. Yes it was New Year and yes it was busy but that is no excuse whatsoever, this wasn't the first NY Eve the resort has had. To add insult to injury on checkout they charged me THB 120 for a glass they say was missing from the room. We never used the glasses the entire stay, so it was clearly missing to start with, i had no appetite to argue so just paid it and left. So many good hotel restaurants along this beach such as Taosong Beach, so will not be visiting here again.

If you're looking for a place for your short holiday, Baan Imm Sook is truly a perfect choice. It is in Chantaburi, only 3-hour drive from Bangkok, so you wouldn't waste time traveling. The resort itself is surrounded by trees and has its own private beach, giving relaxing atmosphere throughout the day. The resort has rooms and cottages, whichever you prefer. All of the staff is considerate and helpful. They'd try to service you as best as they can. I checked in late at night and they still managed to get me extra pillows. Different kinds of promotions are also offered depending on seasons of the year. Don't miss Baan Imm Sook if you visit Chantaburi!

We have regularly (annually except for Covid) made a point of spending a few nights here, and have never been disappointed. Beach-side accommodation for us, Breakfast is good selection of Thai from buffet, eggs fried to order. Generally out and about during the day Chanthaburi is not far if you have a car, but taxis are available -- contact reception. Restaurant open evenings for dining inside or outside by the beach. Evening relaxing listening to the sea, bottle of Singha, what's not to like. Also not many Farang, although the description applies to me, I prefer Thai company!

Our room cost a ridiculous 5,500THB, and was normally 6,000! Not a family room just 1 double bed. We booked 2 nights but within 5 minutes in the room we decided to stay only 1 night but we were still charged 50% for the second night which we didn't stay even though the hotel was near empty. On entering the hotel building the ground floor looked like an abandoned and derelict building. Before going up the stairs we were told to take off our shoes and leave them on a rack downstairs - my wife refused! It was easy to see the dust on the floor. The room was reasonably clean and probably nice a very long time ago but was totally outdated and the windows sucked in the heat so the curtains had to remain closed all day even with the moldy smelling air conditioner on. The windows on the outside had a lot of bird pooh on them and clearly hadn't been cleaned in a long time. The wooden window frames had lost their varnish. No hot water in the sink. The shower glass separation was removed and without a replacement leaving the fixation holes visible. The light bulbs above the sink had been removed without being replaced. The blinds in the bathroom were near impossible to open and close. The view of the beach from the resort had gone as a small room rent has been built on the beach blocking the view. Other building construction was ongoing on the beach in front of the resort. The water heater wasn't working but was quickly replaced by a kettle and 2 new bottles of water. Around the grounds and the swimming pool maintenance equipment and general rubbish were left around for all to admire - literally broken parts of the resort and rubbish bags lying around in all the areas of the resort. It's amazing that the management don't recognize this! The cement floor around the swimming pool was green with mold. The water was murky. A building construction was ongoing very close but behind one of the hotel buildings with rubbish lying all around. The beach restaurant was fine although maybe a little bit on the expensive side. There was no breakfast buffet just a choice to be made the day before. The breakfast restaurant was in a terrible condition; broken ceiling, broken utilities, dirty floor, broken decking, worn out furnishings and old gaz cookers lying around. Rubbish was also thrown under the decking. No hot water in the shower in the morning but took a shower anyway; and then suddenly no water at all while I was covered in soap! Fixed after a phone call to reception. This resort was probably very nice many years ago but requires a serious renovation to bring it back to an acceptable standard - the current prices for this resort are ridiculous when comparing it with the quality and the services! Definitely not value for money. It's unbelievable to us that this place is charging Marriott, Novotel resort prices for a rundown resort. Our second night we spent in a modern resort about 1km away with a big room with a sea view and balcony, good breakfast and plenty of f

A little short on upkeep for this property. Stayed one night after the long drive from Bangkok. In the morning the entire front desk staff said we had a flat tire. They immediately called a repair shop and told us the fix would be 600 Baht!. The truck came immediately and returned with the repaired tire. Apparently this is an outrageous price and we got suspicious. We asked the staff nonchalantly if this happened often and some blurted out “yes”. We were scammed.

advantage: 1. The location is good, 15-20 minutes away from Chailao Beach Motorcycle, and a five-minute walk from the Blue and White Temple. There are supermarkets and restaurants around, which is more convenient, but it is more convenient to rent a motorcycle or a car. The hotel has I have a bicycle but I can’t go to places that are too far away. 2. The hotel has complete facilities, the rooms are neat and clean, and the environment is very good shortcoming: 1. The hotel is close to the seaside, but there is no beach, which is slightly different from the photos in the brochure 2. There are steps to walk down the hotel near the seaside. The steps are very slippery and covered with moss after being soaked by seawater during high tide. However, the hotel did not clean the steps in time or provide any warnings to inform guests to be careful about slipping, so I was the first to do so. Tian just fell there and suffered multiple bruises on his arms, fingers, and back, which brought a lot of inconvenience to the rest of the journey and seriously affected the mood of the trip. 3. The lights of the swimming pool are only on until 8pm

Arrive at the hotel early, so I asked to check in at noon, the hotel gave me a great view, the room is very clean, where is the bathroom big, I like it very much, the younger staff are lovely. Help push the luggage to the room. There are 3 cute dogs at the resort. There are also cats coming to ask for food. Who loves animals if you buy pills with you? Nong Cat Jar is good. The hotel is very close to Seven. But stuck in the morning, meet a man (I think it should be the owner of the resort) The face does not accept guests at all. Not smiling at all Speaking like not willing to talk to us Overall very ok Suitable for relaxing The beach cannot walk, the sea water can't play.

Management customer service was poor. As an example we booked six rooms for family, one room aircon was not working, Asked to change room ans was refused - this was on a very hot day. Only relented when stated we would cancel booking. There were other instances of negative responses. Suggest people think about an alternative until change of management.