Kampala Hotels with Balcony

The reception staff were friendly and really good. The facility is also good though some areas need abit of renovation The food is excellent. The service from all staff was excellent. I will stay again. Ether

Excellent hotel, central location, beautiful environment, balcony, delicious breakfast. There are delicious restaurants nearby, both Chinese and Western. I will definitely stay in this hotel again next time I go to Kampala.

This is the second time I booked this hotel. I am generally satisfied, but not as satisfied as the first time. The hotel has good security and I feel safe staying here. The interior design of the hotel is good, but some facilities are a bit old. The hotel service is not satisfactory. The sewer has been a bit blocked, and it has not been repaired even after feedback. The water temperature is speechless, either very hot or very cold. The speed and attitude of the hotel staff in handling problems are not very good, and they always shirk responsibility.

Friendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.

The overall environment of the hotel is very good, the hotel service staff is very enthusiastic, and the hygiene is also very good. The only drawback is that the hotel is close to the road. Some rooms close to the road have the sound of cars and motorcycles, which affects sleep. We later changed to a quieter room. However, there was a bar inside the hotel that held a birthday party on Friday. The sound of the speakers was very loud. It was almost 11 o'clock in the evening and there was no sign of it ending. Later, I called the front desk and asked them to ask the lobby manager to turn down the music.

The hotel is small but quite neat! With good customer care. The rooms are quite small but the outside balcony area seemed untidy with a lot of clutter on the ground floor pavers. The breakfast is good

Excellent location in Kampala., Nice place and feel homely stay. I like the greenery and like to go to walking in the morning and enjoying greenery. Food is Good and nice environment. Service can be improved but I am very happy.

Staff were friendly. Information in the room on resort and room etc would be helpful. The kitchen needs to be upgraded along with other outside areas. Nets were too small for bed. A great relaxing spot in the middle of a busy city. Breakfast was included and was good. We will go back again.

the rooms are full of dusts, no proper maintenance, poor light. The property is old, it need proper maintenance and repairs. The ways it is now is soooo Chinese