Hotel location and surroundings: It's about a 15-20 minute walk from the airport, mostly on sidewalks, though you do have to cross a main road in the middle. The section of road approaching the hotel can be quite dark at night.
While there's a McDonald's and convenience store nearby, getting to them requires a long detour because of a major road.
Front Desk/Check-in: There's an accessible ramp, which is convenient for luggage. The staff were all very welcoming and helpful, and the check-in process was smooth.
Amenities: There's a snack bar near the front desk with reasonable prices. There's also a restaurant on the same floor where you can grab a bite to eat.
Room: The room isn't large, but it was spotless. There's a wall-mounted desk and chair, which is handy for working. The wet and dry areas of the bathroom are well-separated, and the shower area is notably raised.
The room comes with a large glass carafe and two cups. You can refill water at the water station in the hallway, and the water is clean with no strange taste – a big plus.
The only minor downside is that the air conditioning is slow to cool. Even set to 20 degrees Celsius with max fan speed, it still takes at least 10-15 minutes to start feeling cooler.
Shuttle Service: You can book it when you check in at the front desk, and they'll give you a green ticket. The earliest shuttle is at 5:00 AM, and then it runs every half hour. The ride takes about 10-20 minutes.
Shuttle Service Note: The free shuttle service has been discontinued; it now costs $12 per person.
It's about a 15-minute walk from the domestic terminal, and the route isn't very easy to find. The airport shuttle costs extra. The soundproofing isn't great; even though Sydney Airport has a curfew, the hotel is next to a road, so you can still hear traffic noise at night.