Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
KKMSI recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
FFengdailaihaoshengyinI was very satisfied with everything during my stay. At least the price was right. The room was very clean, the breakfast selection was rich, and the facilities were relatively complete. It is a good choice in Sofia.
Hotel near Sofia City Center, Sofia 100% of visitors choose this area
Price per night from:US$174
9.2/10
Great
GGuest UserThe Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
Hotel near Sofia City Center, Sofia 100% of visitors choose this area
Price per night from:US$117
8.6/10
Very Good
GGuest UserThe attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
GGuest UserA very unique hotel that combines hotel and co-working spaces into one. Room was very spacious, breakfast was good and an easy 15min ride from the airport. Noticed that check in can be done online but also upstairs where is the restaurant.
BBeryl XuThere is a casino in the hotel. So the parking fee is expensive. It's about RMB 100 per night. The hotel is cost-effective, so we can ignore the old facilities. When I checked in, the front desk gave me the second floor. I said I wanted a higher floor. There should be a manager next to me and said that I have to make a request. I said I have a request. I showed them the request I wrote. Because of the word count requirement, I wrote it in Chinese on Ctrip. The other party immediately said that we couldn't understand it. I immediately responded, don't you have a translator? Then I was a little reluctant to give me the sixth floor. 👌. When checking out, I especially want to praise the front desk lady with long brown hair. The service attitude is very good. I want to print the car insurance policy. She helped me one by one.
Hotel near Sofia City Center, Sofia 100% of visitors choose this area
Price per night from:US$98
8.4/10
Very Good
GGuest UserI had a job at the hotel center, at the justice ministry, I could reach it in 10 minutes. When I arrived at 11 a.m., they asked for 30 euros for early check-in, although there were 7 rooms. The lamb meat products offered at breakfast were smoking, and when I asked the garçon there was no pig meat dendi.netlik. Turkish channels are not opened on TV. There are two towels, two shaving sets in the bathroom with cleaning products for hair and body.
Hotel near Sofia City Center, Sofia 100% of visitors choose this area
Price per night from:US$79
8.4/10
Very Good
GGuest UserThe hotel is in the city, the transportation is convenient, the surrounding area is the living area, the stay is relatively late, the hotel view is general, basically no, it took a long time to ask, the accommodation experience is general
Hotel near Sofia City Center, Sofia 100% of visitors choose this area
Price per night from:US$84
8.3/10
Very Good
PPierre EdmondNice clean standard Ibis Hotel. Airport shuttle available every 20 minutes, very convenient service; 5-8 minutes drive.
Two minors issues with the room; external bathroom door knob was missing and some water leaks under the sink. The housekeeping should observe such small details and act accordingly.
Comdortable bed, good aircon.
Some teabags and coffee should be made available in-room for guests.
Restaurant's prices are a little high ~20€ for a good and decent hamburger.
Breakfast buffet ok.
Reception, restaurant and shuttle's staff were all friendly and responsive.
In all a good and very decent no frills airport hotel.
JJFOThis hotel has a wonderful breakfast spread. We enjoyed the breakfast and looked forward to it every morning. There is a wide choice of selection and everything was delicious.
The room was clean and spacious, though the furnishings are dated.
Reception is very friendly and helpful.
Not the best location in Sofia, but convenient for trams. About 10 minutes walk to Sofia centre or Sofia Mall. 5 minutes walk to the Ladies Market. Not many shops or restaurants in the vicinity of the hotel
Hotel near Sofia City Center, Sofia 100% of visitors choose this area
Price per night from:US$65
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