Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 6, 2026
Guest UserAn excellent experience with a level of comfort and service befitting a high-end hotel. One of the main highlights is the quality of its facilities. The room is modern, spacious, and very well-equipped with comfortable bedding and impeccable cleanliness. The staff offers a very warm and professional welcome. The pool, spa, and gym are a definite plus after a day of sightseeing. Breakfast is excellent, offering a vast selection to suit all tastes. The hotel is located in the business district, a bit far from the city center, which requires using the metro or a taxi to visit Sofia. Despite its slightly off-center location, the quality of the services makes it a sure bet, and I would gladly return on a future trip to Sofia.
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Price per night from:PHP 6,353
Posted on Jul 18, 2025
Jn_foodie
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
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Price per night from:PHP 9,363
Posted on Dec 14, 2024|Superior Twin Room
KMSI recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
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Price per night from:PHP 5,920
Posted on Feb 9, 2025|King Hilton Room
Playful+JoyfulThe hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious.
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Price per night from:PHP 7,944
Posted on Feb 11, 2026
Guest User
In general, the hotel is very good, close to Vitosha blvd and city center and clean, Standard Double Room is spacious enough
The continental breakfast is sufficent but is served in the lobby and it is very weird, also it is overpriced to my opinion (15 Euro/person)
Hot water in the rooms on the higher floors starts after several minutes of waiting after opening the handle of the faucet
I would rate it as good 3 star hotel rather than 4
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Price per night from:PHP 4,455
Posted on Jan 23, 2026
Guest User
Very nice hotel to stay! Rooms are so big…especially with balcony! Housekeeping are working very good!
Launge club do not recommend…nothing to do there for $50!
Location is perfect! All official organizations are very closed.
Recommended!
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Price per night from:PHP 8,378
Posted on Aug 12, 2025
Guest UserGood hotel near student area . City centre and vitoshka boulevard about 10 to 15 min away in taxi . Some nice places to eat and drink nearby. Room was spacious with a balcony and big bathroom however the shower heads could do with a change . Bed was also comfortable and service on point . There is also a small swimming pool which is open till 9pm and a Greek restaurant next door .
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Price per night from:PHP 4,329
Posted on Jul 22, 2025
Guest User
Great hotel generally speaking. Great location! Super helpful front desk staff all 24 hours. Great location near the airport. Would stay again definitely!
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Price per night from:PHP 3,732
Posted on Jan 24, 2026
Guest User
Nice hotel, excellent location, very clean, excellent service! Will definitely be back!!
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Price per night from:PHP 4,645
Posted on Feb 28, 2026
Guest User
Very convieninet - I appreciated the complimentary early morning shuttle + breakfast to go.
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Price per night from:PHP 4,700