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9.6/10
Amazing
KKeswickDespite the overt references to royalty in the hotel, I felt like a pawn during my stay. Dark and sad room, old and tired furniture, hygiene issues (female hair balls found in bathroom), depressing room service menu, friendly but poorly trained staff. What makes this hotel stand out is its small policy of charging guests for coffee pods (only the first 2 are free), which I admit I have never seen before in a hotel charging 1000 reais per night situation. According to many reports, the hotel's stellar rating on Google appears to be due to questionable review buying practices. avoid.
KKeis777I had a wonderful experience at Brasilia Palace Hotel . The staff at this property are all great and accommodating , they go over and beyond to make your stay comfortable , call a taxi for you if you need and give suggestions about the cities do’s and don’ts ! The facilities are spectacular, a quite place with a stunning lake view , the pool is huge and the buffet breakfast is very delicious and versatile , one can find lactose free milk and gluten free bread there for example! The rooms were spacious and clean with a signature scent , also the beds are very comfortable ! Would definitely send a friend there !☺️☺️☺️
GGuest UserThe place is located in the center of Brasilia. It is opposite the shopping mall. It is relatively convenient. The hotel is clean and the service attitude is good. It is very welcoming. Please pay attention to whether the hotel provides breakfast. It is relatively cost-effective. It is relatively new and parking is available. However, the air conditioner is a bit noisy. Taking a shower requires hot and cold water.
DDouglasI was in a master suite thanks to the excellent service of the receptionist, which is fantastic. However, there is a folder in the whole flat that must be from the don Pedro I.
The carpet must not have a carpet... the carpets are the one who has that carpet.
AAndre Felipe SchwartzhauptNa verdade tudo poderia ser um pouco melhor, está na hora de uma revitalização das aéreas, quartos com bom tamanho mas antigos, afora a situação de um outro hóspede estar instalado por engano no meu quarto quando retornei de um dia cheio de trabalho, mas no conjunto foi satisfatório na medida do possível.
GGuest UserVery disappointed with the room. The bed was extremely soft, the sheets old and torn, and the towels old and hard. Dust and cobwebs were under the beds. In the bathroom, a used bandage was left in the shower!
There were no blankets during the cold season. There was no TV remote.
When I communicated this to the room contact, they didn't even respond to my messages.
Despite the hotel having an excellent location and additional facilities like a gym and pool, it's horrible to arrive at a room in this condition, especially when traveling with a child.