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Posted on Apr 12, 2024
Anonymous User
The check in process was very easy, just took us some time to find the place because we thought it is separated from the pub but the reception is actually right in it so just walk straight in! Room was very cozy and equipped, very thoughtful to provide us with all the basic amenities plus additional items such as water, beer, milk, chocolate, coffee for coffee machine and even a postcard! Staff was really friendly and helpful as well. The breakfast was also really amazing - you get to choose a main and a drink from their breakfast menu on top of a mini buffet spread that offered some really good pastries, salamis, cheese and more, so be sure to leave some extra time in the morning to enjoy it!
However, there was a club opposite the place that was opened slightly pass midnight when we were there and if you're a light sleeper be sure to pack some ear plugs to go to sleep early. One of the corners of the wall also had a slight mold issue because the condensation from the bathroom must have caused that in the long run but it shouldn't be a huge concern though it will be nice if that gets fixed!
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Price per night from:€86
Posted on Jul 13, 2026
Guest UserThe hotel do not make it clear that you have to pay for the swimming pool each time you use it. When you have children who are expecting to swim, this is simply not good enough. When booking it clearly says there are leisure facilities, including a swimming pool. It was only when checking in that we were told you had to pay £5 per person!
We booked a ‘golf view’ room. When we arrived in the room there was a view of a bush, tree and bins with golf buggies in the distance come the morning, hardly a golf view in our opinion. Very disappointed children who were excited to be able to see a fairway!
Breakfast was massively understaffed. The two staff members working were working very hard but with a full hotel, there should have been more staff working. It took far too long for glasses to be topped up to use for juice and the pastries ran out and were not replaced in time for us to eat.
All staff members were lovely and worked hard but I feel management need to act upon previous reviews. We were told that the golf view issue was historical and an issue with Trip and how they advertise but if this was the case, why had nothing been done to address it? We were offered a drinks voucher as compensation but we refused as we had already purchased our non-alcoholic drinks for the evening. Perhaps not the best offer for a family! We asked if we could have our swim paid for instead and were told no because the leisure facilities were separate to the hotel??
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Price per night from:€56
Posted on Jun 18, 2026
Guest UserStayed one night before a cruise. The hotel is opposite a large shopping mall and close to the cruise terminal. The facilities are new, typical of a boutique hotel, though the room size is a bit small.
The hotel service was a bit chaotic; at check-in, they knew our room fee was fully paid and only held £30 as a temporary deposit. However, at check-out, they claimed they had no record of our payment and asked us to show our bank transfer statement. Four days later, without any other deductions, the hotel is still holding that £30.
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Price per night from:€81
Posted on Jun 22, 2025
Yuen Keung
Location is fine, but it needs clear directions. The service is good. The front desk is helpful. It worth to try again in next time.
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Price per night from:€77
Posted on Jan 31, 2026
Guest User
Hotel was clean and friendly and beds were super comfy. Would definitely stay again
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Price per night from:€79
Posted on Sep 23, 2024|Executive Double Room
JohnRLovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
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Price per night from:€68
Posted on Dec 19, 2025|Twin Room with 2 Beds
Lian sThe hotel is a 5-minute walk from the train station and about 10 minutes from the city center. It's affordable, though the rooms aren't very spacious. There's a McDonald's about 200 meters away, which is convenient for breakfast.
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Price per night from:€50
Posted on Feb 5, 2025
Ruth HH
It was a short trip but great value for money. I wish I had longer time to explore the spa and other facilities but definitely looking forward to other visits and longer stays to have a much fuller experience
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Price per night from:€69
Posted on Jan 3, 2024|Double Room
Alfred刃Their service is good, and there is parking space, the location is close to the city center, just a 20-minute walk to the city center.
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Price per night from:€67
Posted on Mar 13, 2025
Guest User
The hotel is in a great, quiet location and it is a very beautiful building. The room was clean and pleasant, but it wasn't quite what I expected. Through Trip I thought I had booked one room up from the smallest option, but alas turns out I had not! The bed was also advertised as a standard double, it definitely is not in the smaller rooms, it is a small double, and this made sleeping for two a little uncomfortable. The room was also very hot even though we turned the radiator off and had the window open all night but I think this is just due to it being an older building, heat rises etc. The pool room really needs TLC. It is very overlooked and we felt really lets the hotel down. It's shame as it's a lovely space - even a quick lick of paint would bring it back to life if money doesn't allow for larger maintenance. Staff were all very friendly, especially the two we were served by in the restaurant for dinner. The food was okay but a little over priced but the service made up for that. All in all for a quick overnight stop it was fine.
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Price per night from:€87